Texas Roadhouse Server Training Questions and Answers
2023-2024 with complete solution
What is service with a HEART?
H - Howdy (greeting 15-45 seconds)
E - Engage (Drinks/order 2-3 mins)
A - Arrive (apps 6-8 mins, entrees 12-15 mins)
R - Respond (Maintenance/Service 13 minutes)
T - Thank You (Wrap up 5 minutes)
What are the adjectives to associate with each letter in HEART?
H - Friendly, Energetic, Fun
E - Knowledgeable, Passionate, Care/Concern
A - Proud, Present, Attentive
R - Kind, Courteous, Respectful
T - Genuine, Memorable, Grateful
What are our made from scratch dressings?
Ranch, Italian, Thousand Island, Honey Mustard, Bleu Cheese, vinaigrette
What are the appetizers?
Rattlesnakes - 10
Boneless Wings - 8 oz
Fried Pickles - 7 oz
Killer Ribs - 4 bone
Grilled Shrimp - 5 shrimp
Chili - Bowl/Cup
Cheese Fries
Cactus Blossom
House/Caesar Salad
Combo app - wings, rattlesnake bites, tater skins
What is Our Story?
Hand-Cut Steaks, Fall-Off-The-Bone Ribs, Fresh-Baked Bread, Made-From-Scratch
Sides and Dressings, Ice-Cold Beers, and Legendary Margaritas
What are the sides?
Steak Fries, Green Beans, Baked Potato, Sweet Potato, Mashed Potato, House/Caesar
Dressing, Veggies/Corn, Apple Sauce, Seasoned Rice, Chili
What is a Smother?
Jack Cheese, Onions, Mushrooms, and Gravy
What is a load?
Bacon and Cheese
What sauce is served with the cactus blossom?
Cajun Horseradish
What sauce is served with the cheese fries
Ranch/(Jalapenos if asked)
What sauce is served with the tater skins?
Sour Cream
What sauce is served with the Boneless Wings?
2023-2024 with complete solution
What is service with a HEART?
H - Howdy (greeting 15-45 seconds)
E - Engage (Drinks/order 2-3 mins)
A - Arrive (apps 6-8 mins, entrees 12-15 mins)
R - Respond (Maintenance/Service 13 minutes)
T - Thank You (Wrap up 5 minutes)
What are the adjectives to associate with each letter in HEART?
H - Friendly, Energetic, Fun
E - Knowledgeable, Passionate, Care/Concern
A - Proud, Present, Attentive
R - Kind, Courteous, Respectful
T - Genuine, Memorable, Grateful
What are our made from scratch dressings?
Ranch, Italian, Thousand Island, Honey Mustard, Bleu Cheese, vinaigrette
What are the appetizers?
Rattlesnakes - 10
Boneless Wings - 8 oz
Fried Pickles - 7 oz
Killer Ribs - 4 bone
Grilled Shrimp - 5 shrimp
Chili - Bowl/Cup
Cheese Fries
Cactus Blossom
House/Caesar Salad
Combo app - wings, rattlesnake bites, tater skins
What is Our Story?
Hand-Cut Steaks, Fall-Off-The-Bone Ribs, Fresh-Baked Bread, Made-From-Scratch
Sides and Dressings, Ice-Cold Beers, and Legendary Margaritas
What are the sides?
Steak Fries, Green Beans, Baked Potato, Sweet Potato, Mashed Potato, House/Caesar
Dressing, Veggies/Corn, Apple Sauce, Seasoned Rice, Chili
What is a Smother?
Jack Cheese, Onions, Mushrooms, and Gravy
What is a load?
Bacon and Cheese
What sauce is served with the cactus blossom?
Cajun Horseradish
What sauce is served with the cheese fries
Ranch/(Jalapenos if asked)
What sauce is served with the tater skins?
Sour Cream
What sauce is served with the Boneless Wings?
