DWC Training: Limited English Proficiency (LEP) Exam Questions & Answers, Graded A+

DWC Training: Limited English Proficiency (LEP) Exam Questions & Answers, Graded A+ For communication with persons who are deaf or hard of hearing, which tool(s) may be effective? - -A. Teletypewriter (TTY) B. Google C. Michigan Relay System D. A and C are correct Answer is D. A and C are correct If Tony, a person receiving services, requests that his younger brother serve as an interpreter, what steps should the agency take? - -A. Document in Tony's file the offer and declination of free interpretation services B. Suggest to Tony that a trained interpreter sit in on the contact to ensure accurate interpretation C. Remind Tony periodically of the availability of free interpretation services D. All of the above Answer is D. All of the above LEP is covered under which Federal Policy? - -A. Social Security Administration B. Centers for Medicare/Medicaid C. Civil Rights Act of 1964 D. Balanced Budget Act of 1997 C. Civil Rights Act of 1964 Carla is serving as an interpreter for Maxine, who is originally from Guatemala. Carla refuses a hug from Maxine at the beginning of each session due to her "professional boundaries". Which of the following could be described as a weakness of Carla's interpretation services? - -A. She is not sensitive to the culture of Maxine B. She is not demonstrating proficiency in both languages C. Both of the above D. None of the above Answer is A. She is not sensitive to the culture of Maxine