with correct Answers
What always stays constant regardless of where you work?
Change
What is the goal of managed care system?
To control coast
Which category in the instruction's organizational chart best describes line
officer's position?
Employees
What is the most important factor in being a security supervisor?
Honesty and Integrity
Who makes most of the critical security decisions in the organization?
Security Supervisor
What are the two distinct sides of a supervisor's work?
Personnel and tasks
Which of this is not a task assigned for the Supervisor?
Budget
What is the single secret to keeping employees content?
Take care of the little things
Which of these is one of the most important activities that managment has in
dealing with security employees?
Communication
Which of the following is one of the benefits of recognizing employees?
Promotes teamwork and appreciation
Which of the following principles is not consistant with progressive discipline?
Punitive action
When administering progressive discipline a supervisor must do what?
Is not permitted to repeat steps
Which of the following describes the two basic categories of authority?
Formal and Informal
The chain of command is often described by which term?
Unbroken line of authority
Teh security profession has a tendency toward which style of management?
Authoritarian
Which of the following is not a trait of a successful supervisor?
Span and control
What is the difference between managers and leaders?
Leaders do the right thing
According to this chapter, how many basic funtions are there of effective
leadership?
Eight
Which type of leader motivates others by using inspirational approaches?
Informational leader
Which of the following best defines delegation as described in this chapter?