NURS 220 Exam 2, Top Exam Questions & Answers. 100% Accurate.

NURS 220 Exam 2, Top Exam Questions & Answers. 100% Accurate. A nurse is listening to a patient's apical heart rate. The patient asks, "Is everything okay?" The nurse says nothing and shrugs her shoulders. The nurse is demonstrating: a. open communication. b. filtration. c. blocking. d. false assurance. - -ANS: C Blocking occurs when the nurse responds with noncommittal or generalized answers. A teenage patient is using earphones to listen to hard rock music and is making gestures in rhythm to the music. The nurse assesses the amount of urine output in the Foley catheter and leaves the room. What communication technique is demonstrated in both of these situations? a. Blocking b. Filtration c. Empathy d. False assurance - -ANS: B Filtration is the unconscious exclusion of extraneous stimuli in communication.