BUSINESS MANAGEMENT
I B.COM(CA) – 16CCCCA3
SECTION – (2 Marks)
1. Meaning of management.
Management is the art of getting things done by a group of people with the effective
utilisation of available resources.
2. Definition of management.
Louis Allan “Management is what a manager does”.
Henry Fayol” To manage is to forecast and plan, to organize, to compound, to co-
ordinate and to control”.
3. Define management Gilbreth.
Gilbreth found out 18 basis elements in all work through the analysis of several
methods of work. He identified these elements by using flow process charts. He called there
elements as “therblings”.There are were
1)Search , 2)Find, 3)Select, 4)Grasp, 5)Position, 6)Assemble, 7)Disassemble, 8)Inspect,
9)Transport loaded, 10)Proportion, 11)Release load, 12)Rest, 13)Wait unavoidable,
14)Avoidable delay, 15)Use, 16)Plan.
4. What is meant by Planning?
Planning is an intellectual process of thinking resorted to decide a course of action
which helps achieve the pre-determined objectives of the organization in future.
5. Definition - Planning.
W.H.Newman, ”Generally speaking, planning is deciding in advance what is to be done,
that is, a plan is a projected course of action”.
6. What is the meaning of organization?
Organization is the detailed arrangement of work and working conditions in order to
perform the assigned activities in an effective manner.
Business Management (16CCCCA3) B.COM (CA) PABCAS
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7. Define Organization.
Chester Bernard,”A system of co-operative activities of two or more persons is called
organization.
8. Define Departmentation.
Koontz and O Donnell,”A departmentation is a process of dividing the large monolithic
functional organization in to small and flexible administrative units”.
9. Explain the term Departrmentation.
Departmentation means the process by which similar activities of the business are
grouped in to units for the purpose of facilitating smooth administration at all levels.
10. Definition – Authority.
Dr.Peterson defines,” The right to command and expect and enforce obedience”.
11. What is meant by Delegation?
Delegation is a process which enables a person to assign a work to others and delegate
them with adequate authority to do it.
12. Discuss Communication.
Communication is a process through which an information idea or opinion is
transferred to more number of persons.
13. Definition of communication.
Newman and Summer, “Communication is an exchange of facts, ideas, opinions or
emotions by two or more persons”.
14. Define leadership.
Leadership is generally defined as influence, the art of process of influencing people so
that they will strive willingly towards the achievement of group goals.
15 .Enumerate Leadership.
Success of a business concern is dependent upon the ability of its leadership.
Whenever and in whatever situation if someone tries to influence the behaviour of another
individual or a group there is leadership.
Business Management (16CCCCA3) B.COM (CA) PABCAS
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16. Explain Motivation.
The success of any organization depends upon the behaviour and interest of the
employees. Before guiding or directing the employees, the reasons for such behaviour should
be identified.The management can strategically motivate the employees based on such
reasons.
17. Define Motivation.
Beach defines,”Motivation as a willingness to expand energy to achieve a goal or a
reward.
18. Explain Staffing.
Staffing function comprises the activity of selection and placement of competent
personal.
Staffing includes selection of right persons, training to those needs persons promotion
of best person, retirement of old person etc. The success of any enterprise depends upon the
successful performance of staffing function.
19. Explain Directing.
The actual performance of a work starts with functions of direction, planning,
organizing and staffing functions are concerned with the prelimilery work for the
achievement of organisition objective.
20. Explain Co-odinating.
All the activities are divided groupwise or selection wise and an organizing function.
Now, such group activities are co-ordinated towards the accomplishment of objectives of an
organization.
21. What is the meaning of Organizing?
Organising the human and physical resources of the business. This is done by
assigning specific responsibilities to different people.
22. Explain Decision Making:
Every employ of an organisaion have to take a number of decision everyday. Decision
making helps in the smooth functioning of an organization.
Business Management (16CCCCA3) B.COM (CA) PABCAS
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SECTION –B (5 Marks)
1) Explain the nature and scope of Management.
a. It is a Multi Disciplinary.
b. It is Dynamic Nature of Principles.
c. It is in Relative, Not Absolute Principles.
d. Management is an Science or Art.
e. Management as a Profession.
f. Universality of Management.
2) Briefly explain the Management is an Science or Art.
Management as an art
It is an art is to achieve the success in a given action. According to George R.
Terry, "Art is bringing about of a desired result through application of skill." Thus, art
has 5 essential features.
i. Practical Knowledge
ii. Personal Skill
iii. Concrete Result
iv. Constructive Skill
v. Improvement through practice
These 5 functions of art also belong to the management. When a manager uses
his management skill then he must have practical knowledge for solving managerial
problem. A manager also has power to face the problem to find out the result, which is
only possible when he/she has constructive skills. To improve the managerial skill,
managerial work should be done on regular basis because regularity and practice
make the work effective.
Business Management (16CCCCA3) B.COM (CA) PABCAS