Fire Damage study guide questions and answers 2023 with
complete solution
What is fire damage?
is defined as any smoke or smoke residue that causes the usefulness, future use, or
value of any property to become impaired by smoke._
What is fire damage restoration?
is defined as the act or process of restoring and is not complete until the damage is
brought back to a pre-loss state.
What are three basic components of a fire:
1. Heat
2. Oxygen
3. Fuel
Toxic materials are released into the air during the
re-construction or demolition phases
The average size of a smoke particulate is
.1 to 4 microns
Smoke residue is commonly comprised of
carbon and oxides of nitrogen
When soot residue combines with moisture or humidity it forms an______ residue
acid
A major factor in determining the temperature of a fire is the amount of available
oxygen
Soot residues gravitate or migrate to ___________ surfaces
cold
A by-product of incomplete combustion classified as carcinogenic is
polycyclic aromatic _hydrocarbons (PAH).
The insurance term meaning to "stop further damage" is
loss mitigation
A technician's ability to effectively restore soot contaminated surfaces are
impacted by:
1. location to a heat line
2. soot is oily, greasy, baked-on or dry
3. amount of moisture present
Which soot residue is easily smeared and tends to be black in color?
plastic, foam rubber, similar polymers
Which soot residue is greasy and can be brown, or yellow in color?
protein
Which soot residue is small non-smearing residue/particulate
dry wood, paper and other natural materials
Which soot residue always requires damp cleaning?
protein, plastic or rubber, puff back
Temperature creates _____________ forcing soot residue into inaccessible
spaces
pressure
, Which soot residue is a result of a malfunction in an oil-fired heating system?
puff back
What is always a concern on all restoration projects?
safety
Employers are required to prepare a _______ on all restoration projects
hazard assessment
Employers are required to prepare issue the necessary_______equipment
safety
Employers are required to provide on-going________training
safety
The nature of "Emergency Services" implies ______________ availability.
24 hour
The most important quality (asset) a technician brings to the job is
________________.
good "ATTITUDE"
Ultimately your customer with financial responsibility is the
property owner, insured, or authorized agent
When using chemicals, it is important to:
a. use a ___________ ________,
measuring cup
When using chemicals, it is important to follow ________,
label instructions
The use of ___________ or ___________ beverages are never permitted.
profanity or alcoholic
Terminology should be ________, ___________, and ____________ in
communication.
clear, precise and simple
Who are the three involved parties in an insurance claim:
insurance company, the insured or property owner and the restoration contractor
What is a high valued item?
what is important to the customer
When dealing with a high value item the technician should _________ and
__________ its condition.
inspect and document
What form should be signed prior to the commencement of work?
work authorization or contract
Two structural materials used in construction that are classified as potentially
carcinogenic:
lead and asbestos
When inspecting the degree of damage to contents consider its relationship to
the _____ line
heat
What three values justify the amount of time, effort that should be spent on an
item?
monetary, antique or appreciated/sentimental
Food in boxes or cans exposed to heat should be ____________ before disposal.
complete solution
What is fire damage?
is defined as any smoke or smoke residue that causes the usefulness, future use, or
value of any property to become impaired by smoke._
What is fire damage restoration?
is defined as the act or process of restoring and is not complete until the damage is
brought back to a pre-loss state.
What are three basic components of a fire:
1. Heat
2. Oxygen
3. Fuel
Toxic materials are released into the air during the
re-construction or demolition phases
The average size of a smoke particulate is
.1 to 4 microns
Smoke residue is commonly comprised of
carbon and oxides of nitrogen
When soot residue combines with moisture or humidity it forms an______ residue
acid
A major factor in determining the temperature of a fire is the amount of available
oxygen
Soot residues gravitate or migrate to ___________ surfaces
cold
A by-product of incomplete combustion classified as carcinogenic is
polycyclic aromatic _hydrocarbons (PAH).
The insurance term meaning to "stop further damage" is
loss mitigation
A technician's ability to effectively restore soot contaminated surfaces are
impacted by:
1. location to a heat line
2. soot is oily, greasy, baked-on or dry
3. amount of moisture present
Which soot residue is easily smeared and tends to be black in color?
plastic, foam rubber, similar polymers
Which soot residue is greasy and can be brown, or yellow in color?
protein
Which soot residue is small non-smearing residue/particulate
dry wood, paper and other natural materials
Which soot residue always requires damp cleaning?
protein, plastic or rubber, puff back
Temperature creates _____________ forcing soot residue into inaccessible
spaces
pressure
, Which soot residue is a result of a malfunction in an oil-fired heating system?
puff back
What is always a concern on all restoration projects?
safety
Employers are required to prepare a _______ on all restoration projects
hazard assessment
Employers are required to prepare issue the necessary_______equipment
safety
Employers are required to provide on-going________training
safety
The nature of "Emergency Services" implies ______________ availability.
24 hour
The most important quality (asset) a technician brings to the job is
________________.
good "ATTITUDE"
Ultimately your customer with financial responsibility is the
property owner, insured, or authorized agent
When using chemicals, it is important to:
a. use a ___________ ________,
measuring cup
When using chemicals, it is important to follow ________,
label instructions
The use of ___________ or ___________ beverages are never permitted.
profanity or alcoholic
Terminology should be ________, ___________, and ____________ in
communication.
clear, precise and simple
Who are the three involved parties in an insurance claim:
insurance company, the insured or property owner and the restoration contractor
What is a high valued item?
what is important to the customer
When dealing with a high value item the technician should _________ and
__________ its condition.
inspect and document
What form should be signed prior to the commencement of work?
work authorization or contract
Two structural materials used in construction that are classified as potentially
carcinogenic:
lead and asbestos
When inspecting the degree of damage to contents consider its relationship to
the _____ line
heat
What three values justify the amount of time, effort that should be spent on an
item?
monetary, antique or appreciated/sentimental
Food in boxes or cans exposed to heat should be ____________ before disposal.
