INSTITUTE OF HOTEL MANAGEMENT BHUBANESWAR
Est. By Ministry of Tourism, Government of India
INTRODUCTION TO TOURISM ,HOSPITALITY & HOTEL
INDUSTRY.
A) Tourism & its Importance
Tourism is one of the world‟s fastest growing industries and a major source of foreign
exchange and employment generation for many countries. It is regarded as one of the most
remarkable economic and social phenomena of the past century. It is also a process
involving people and is about people, i.e. knowing people better. It also creates long term
relationship between consumer and provider.
The term tourism seem to have been derived fro the word, tour which in turn has been
derived from the Latin word “TORNOS” which means “Internal Compass” or wheel
signifying circular motion. Circle represents a starting point, which ultimately returns back
to its beginning. Therefore, like a circle, a tour represents a journey that is a round trip, i.e.,
the act of leaving and then returning to the original starting point, and therefore, one who
takes such a journey can be called a tourist. Tourism may be defined as the movements
of people from their normal place of residence to another place (with the intention to
return) for the sole purpose of leisure and pleasure.
Thus it include the following four points
Tourism involves the movements of people from one location to another outside their
own community.
Tourism destination provides a range of activities, experiences and facilities.
The different needs and motivation of the tourist requires satisfying and these in turn
create a social impact.
The tourism industry includes a number of sub-sector which as a whole generates
income within the economy
There are basically three phases in tourism
a) The beginning (When the tourist separates/moves out of his home).
b) The middle(the period of his movement when he comes across new places for
experiencing change)
c) The end( process of returning to home after the end of the tour)
Factors that promoted Tourism
1) Coastal areas, including beaches, marine areas and wetlands:
Well developed beaches have the appeal and the carrying capacity for volume tourism.
Marine parks and wetlands with their fragile ecosystem are better suited for adventure and
special interest tourism.
2) Mountains and wilderness areas:
High mountains, forests, moors, deserts, lakes and rivers are mostly visited by tourists
interested in nature or special activities such as climbing, trekking and cross-country skiing.
B.sc in Hospitality and Hotel Administration Page 1 of 12
1st semester - Introduction To Tourism ,Hospitality & Hotel Industry
May ,2017
Prepared by Yuvraj(Asst.lecturer)
, INSTITUTE OF HOTEL MANAGEMENT BHUBANESWAR
Est. By Ministry of Tourism, Government of India
3) Inland rural areas:
Agricultural lands, forests, lake shores and riverbanks can provide appropriate location for
country-side retreats and special interest tourism such as farm and village stays.
4) Urban areas:
Culture, monuments, special events (sponsored festivals) and special facilities for
conventions and exhibitions can attract great number of tourists.
5) Small Islands:
Natural resources such as coral reef, mangroves, seagrass beds and forests in addition to
the coastal and wilderness aspects of a small area may make islands especially attractive
destination areas.
Types Of Tourism
Incentive tourism: Incentives tourists are those few lucky individuals,
who get a holiday package as a reward from his company, for good work
or achieving targets, set by the company. Incentive tourists draw
inspiration from such tours to work harder, improve work relations and
focus on team bonding. A salesman who is awarded with a nice holiday
package for accomplishing the target sales is a perfect example of
incentive tourist.
Health or medical tourism: Those who seek special medical treatment,
which is only possible away from home, make trips to other places and
are called Health or medical tourist. Some of these tourists avail medical
assistance in other countries, for they may be expensive in their own
country. Many health or medical tourists also make trips simply to stay for
few days in healthier climate. Hoards of medical tourist fly to Sou th Africa
from oversee countries to undergo plastic surgery.
Business tourism: Tourist travelling with relation to business is known
as business tourist. Business tourism is part of the business world. Most
of the cities feature conference centres that cater to the needs of
business tourists. A proper example of a business tourist is a salesman,
who makes trips to different places to attend trade shows, to display and
promote his own products also.
B.sc in Hospitality and Hotel Administration Page 2 of 12
1st semester - Introduction To Tourism ,Hospitality & Hotel Industry
May ,2017
Prepared by Yuvraj(Asst.lecturer)
Est. By Ministry of Tourism, Government of India
INTRODUCTION TO TOURISM ,HOSPITALITY & HOTEL
INDUSTRY.
A) Tourism & its Importance
Tourism is one of the world‟s fastest growing industries and a major source of foreign
exchange and employment generation for many countries. It is regarded as one of the most
remarkable economic and social phenomena of the past century. It is also a process
involving people and is about people, i.e. knowing people better. It also creates long term
relationship between consumer and provider.
The term tourism seem to have been derived fro the word, tour which in turn has been
derived from the Latin word “TORNOS” which means “Internal Compass” or wheel
signifying circular motion. Circle represents a starting point, which ultimately returns back
to its beginning. Therefore, like a circle, a tour represents a journey that is a round trip, i.e.,
the act of leaving and then returning to the original starting point, and therefore, one who
takes such a journey can be called a tourist. Tourism may be defined as the movements
of people from their normal place of residence to another place (with the intention to
return) for the sole purpose of leisure and pleasure.
Thus it include the following four points
Tourism involves the movements of people from one location to another outside their
own community.
Tourism destination provides a range of activities, experiences and facilities.
The different needs and motivation of the tourist requires satisfying and these in turn
create a social impact.
The tourism industry includes a number of sub-sector which as a whole generates
income within the economy
There are basically three phases in tourism
a) The beginning (When the tourist separates/moves out of his home).
b) The middle(the period of his movement when he comes across new places for
experiencing change)
c) The end( process of returning to home after the end of the tour)
Factors that promoted Tourism
1) Coastal areas, including beaches, marine areas and wetlands:
Well developed beaches have the appeal and the carrying capacity for volume tourism.
Marine parks and wetlands with their fragile ecosystem are better suited for adventure and
special interest tourism.
2) Mountains and wilderness areas:
High mountains, forests, moors, deserts, lakes and rivers are mostly visited by tourists
interested in nature or special activities such as climbing, trekking and cross-country skiing.
B.sc in Hospitality and Hotel Administration Page 1 of 12
1st semester - Introduction To Tourism ,Hospitality & Hotel Industry
May ,2017
Prepared by Yuvraj(Asst.lecturer)
, INSTITUTE OF HOTEL MANAGEMENT BHUBANESWAR
Est. By Ministry of Tourism, Government of India
3) Inland rural areas:
Agricultural lands, forests, lake shores and riverbanks can provide appropriate location for
country-side retreats and special interest tourism such as farm and village stays.
4) Urban areas:
Culture, monuments, special events (sponsored festivals) and special facilities for
conventions and exhibitions can attract great number of tourists.
5) Small Islands:
Natural resources such as coral reef, mangroves, seagrass beds and forests in addition to
the coastal and wilderness aspects of a small area may make islands especially attractive
destination areas.
Types Of Tourism
Incentive tourism: Incentives tourists are those few lucky individuals,
who get a holiday package as a reward from his company, for good work
or achieving targets, set by the company. Incentive tourists draw
inspiration from such tours to work harder, improve work relations and
focus on team bonding. A salesman who is awarded with a nice holiday
package for accomplishing the target sales is a perfect example of
incentive tourist.
Health or medical tourism: Those who seek special medical treatment,
which is only possible away from home, make trips to other places and
are called Health or medical tourist. Some of these tourists avail medical
assistance in other countries, for they may be expensive in their own
country. Many health or medical tourists also make trips simply to stay for
few days in healthier climate. Hoards of medical tourist fly to Sou th Africa
from oversee countries to undergo plastic surgery.
Business tourism: Tourist travelling with relation to business is known
as business tourist. Business tourism is part of the business world. Most
of the cities feature conference centres that cater to the needs of
business tourists. A proper example of a business tourist is a salesman,
who makes trips to different places to attend trade shows, to display and
promote his own products also.
B.sc in Hospitality and Hotel Administration Page 2 of 12
1st semester - Introduction To Tourism ,Hospitality & Hotel Industry
May ,2017
Prepared by Yuvraj(Asst.lecturer)
