Business Tech Certification Exam Review
2023/2024 Question and Answers
Which of the following is NOT one of the three main types of networks? < ANSW<Rural
Area Network (RAN)
The processor or "brain" of the computer is more commonly known as which of the
following? < ANSW<CPU
Which of the following is an example of system software? < ANSW<Microsoft Windows
Which of the following is a way computers benefit the workplace? < ANSW<Increasing
professionalism
Which of the following describes teleconferencing? < ANSW<Employees from various
sites are able to participate in the same phone call
Which of the following is NOT an example of a program designed to perform specific
tasks for users? < ANSW<System software
Which of the following is NOT a way information was obtained and processed before
technological advances in the workplace? < ANSW<Fax machines
Which of the following is the physical component of a computer? < ANSW<Hardware
Which of the following is the world's largest network of hundreds of millions of worldwide
interconnected computers? < ANSW<The Internet
Which of the following is NOT one of the four basic operations of a computer? <
ANSW<Tracking
An intranet cannot contain a message board for employees. < ANSW<False
What is telecommunications? < ANSW<Communication of across a distance
Which of the following is NOT a benefit of teleconferencing? < ANSW<Decreases
technology costs
____________ allows users to see who is online and easily allows two people to
communicate immediately. < ANSW<Instant messaging
Telecommunications etiquette requires you to get permission before sending a fax of
more than 10 pages. < ANSW<TRUE
, When is audio conferencing most successful? < ANSW<When participants are notified
ahead of time
Business or commercial transactions occurring over the Internet is ___________. <
ANSW<E-commerce
One of the benefits of telecommuting is the ability to balance ____ and ____. <
ANSW<Work; Family
Ann needs to send a hard copy of a document to another office within her company,
and it needs to be there today. Which method of telecommunication should she use? <
ANSW<Fax machine
Which of the following do cellular phones use to exchange voice and data? <
ANSW<Radio frequencies
What is the main circuit board inside the computer called? < ANSW<Motherboard
Eric's computer slows down when he opens several computer programs. Why does this
happen? < ANSW<Eric has limited RAM space
Which of the following would hold the most information? < ANSW<50,000,000 kilobytes
What does the BIOS chip stand for? < ANSW<Basic Input Output System
Which of the following is an output device? < ANSW<Printer
In a PC, which of the following components stores the BIOS? < ANSW<ROM
Which of the following is usually used to connect a monitor to a computer? <
ANSW<DVI cable
Joe's computer crashed and now he is looking for a replacement. Which of the following
criteria is the least important? < ANSW<Color
Which of the following software maintenance steps erases gaps caused by deleting files
from the hard drive? < ANSW<Defragging
What kind of device is a keyboard? < ANSW<Input device
A work station is a powerful, multi-user computer which can support hundreds or
thousands of users simultaneously. < ANSW<False
A personal digital assistant (PDA) is an example of a real-time operating system. <
ANSW<False
2023/2024 Question and Answers
Which of the following is NOT one of the three main types of networks? < ANSW<Rural
Area Network (RAN)
The processor or "brain" of the computer is more commonly known as which of the
following? < ANSW<CPU
Which of the following is an example of system software? < ANSW<Microsoft Windows
Which of the following is a way computers benefit the workplace? < ANSW<Increasing
professionalism
Which of the following describes teleconferencing? < ANSW<Employees from various
sites are able to participate in the same phone call
Which of the following is NOT an example of a program designed to perform specific
tasks for users? < ANSW<System software
Which of the following is NOT a way information was obtained and processed before
technological advances in the workplace? < ANSW<Fax machines
Which of the following is the physical component of a computer? < ANSW<Hardware
Which of the following is the world's largest network of hundreds of millions of worldwide
interconnected computers? < ANSW<The Internet
Which of the following is NOT one of the four basic operations of a computer? <
ANSW<Tracking
An intranet cannot contain a message board for employees. < ANSW<False
What is telecommunications? < ANSW<Communication of across a distance
Which of the following is NOT a benefit of teleconferencing? < ANSW<Decreases
technology costs
____________ allows users to see who is online and easily allows two people to
communicate immediately. < ANSW<Instant messaging
Telecommunications etiquette requires you to get permission before sending a fax of
more than 10 pages. < ANSW<TRUE
, When is audio conferencing most successful? < ANSW<When participants are notified
ahead of time
Business or commercial transactions occurring over the Internet is ___________. <
ANSW<E-commerce
One of the benefits of telecommuting is the ability to balance ____ and ____. <
ANSW<Work; Family
Ann needs to send a hard copy of a document to another office within her company,
and it needs to be there today. Which method of telecommunication should she use? <
ANSW<Fax machine
Which of the following do cellular phones use to exchange voice and data? <
ANSW<Radio frequencies
What is the main circuit board inside the computer called? < ANSW<Motherboard
Eric's computer slows down when he opens several computer programs. Why does this
happen? < ANSW<Eric has limited RAM space
Which of the following would hold the most information? < ANSW<50,000,000 kilobytes
What does the BIOS chip stand for? < ANSW<Basic Input Output System
Which of the following is an output device? < ANSW<Printer
In a PC, which of the following components stores the BIOS? < ANSW<ROM
Which of the following is usually used to connect a monitor to a computer? <
ANSW<DVI cable
Joe's computer crashed and now he is looking for a replacement. Which of the following
criteria is the least important? < ANSW<Color
Which of the following software maintenance steps erases gaps caused by deleting files
from the hard drive? < ANSW<Defragging
What kind of device is a keyboard? < ANSW<Input device
A work station is a powerful, multi-user computer which can support hundreds or
thousands of users simultaneously. < ANSW<False
A personal digital assistant (PDA) is an example of a real-time operating system. <
ANSW<False
