IELTS Listening Practice Test 2023 with Answers [Real Exam - 36 ]
Ielts-Practice- Test-Resources
Section 1: Conversation between a customer and an agent
Good morning! How may I help you?
I would like to arrange to have my house cleaned.
Customer Name: Barbara Hill
Location: Kingston, Southwest London
Postcode: SW105
Square Footage: 268 sq ft
Number of Bedrooms: 2 doubles
Additional Rooms: 1 office
Rooms to be Cleaned: 3 upstairs, kitchen diner, conservatory, lounge downstairs
Pets: 2 dogs, 3 cats (pets should be taken away during the cleaning)
Extra Services: Bed linen replacement, curtains (to be confirmed), carpets cleaned every
quarter, clothes ironed
Convenient Time for Service: Next Thursday
Duration of Service: 1-3 hours, maximum 3 hours
Section 2: Introduction to Australian Quarantine Service
At Sydney Airport, the Australian Quarantine Service ensures security and safety for all
passengers and packages.
Total Employees at Sydney Airport: 440
Cargo Transport Terminal: Processes around 4,400 packages per month, shipped to and
from 170 different countries
Passenger Terminals: Security checks required for entry, prohibited items include
weapons, sharp objects, and liquids exceeding the specified limit
Prohibited Items: Dangerous items and perishable items, such as local vegetation and
insects, are not allowed
Suspicious Items: If an item appears suspicious, it is manually searched by trained
security personnel
Disposal of Prohibited Items: Illegal plants and simple sharp objects are disposed of,
while more serious weapons are reported to higher authorities
Partial Security for Shipped Goods
When it comes to shipping goods, the material of the parcel is crucial for ensuring partial
security. The most commonly used and widely accepted material is paper. It is important to
pack the parcel sturdy enough to avoid any rips or tears. In the past, we have experienced
Ielts-Practice- Test-Resources
Section 1: Conversation between a customer and an agent
Good morning! How may I help you?
I would like to arrange to have my house cleaned.
Customer Name: Barbara Hill
Location: Kingston, Southwest London
Postcode: SW105
Square Footage: 268 sq ft
Number of Bedrooms: 2 doubles
Additional Rooms: 1 office
Rooms to be Cleaned: 3 upstairs, kitchen diner, conservatory, lounge downstairs
Pets: 2 dogs, 3 cats (pets should be taken away during the cleaning)
Extra Services: Bed linen replacement, curtains (to be confirmed), carpets cleaned every
quarter, clothes ironed
Convenient Time for Service: Next Thursday
Duration of Service: 1-3 hours, maximum 3 hours
Section 2: Introduction to Australian Quarantine Service
At Sydney Airport, the Australian Quarantine Service ensures security and safety for all
passengers and packages.
Total Employees at Sydney Airport: 440
Cargo Transport Terminal: Processes around 4,400 packages per month, shipped to and
from 170 different countries
Passenger Terminals: Security checks required for entry, prohibited items include
weapons, sharp objects, and liquids exceeding the specified limit
Prohibited Items: Dangerous items and perishable items, such as local vegetation and
insects, are not allowed
Suspicious Items: If an item appears suspicious, it is manually searched by trained
security personnel
Disposal of Prohibited Items: Illegal plants and simple sharp objects are disposed of,
while more serious weapons are reported to higher authorities
Partial Security for Shipped Goods
When it comes to shipping goods, the material of the parcel is crucial for ensuring partial
security. The most commonly used and widely accepted material is paper. It is important to
pack the parcel sturdy enough to avoid any rips or tears. In the past, we have experienced