Dell Certification Test - 2023 Actual Questions and
Answers
If ePSA passes the hard drive test and still the system does not load the
operating system, what could the issue be?
Corrupt or missing operating system
State true or false: WLAN stands for Wide Local Area Network
False
When do you select the BT disabled setting in Service Menu of Manufacturing
Mode? (SMMM)
If BT Disabled label is present inside the bottom door or chassis
Choose all that Apply: Which of the following platform uses both Key and Button
Sequence Trigger? Select the correct responses and click submit.
Convertible Platform and Detachable Platform
Choose all that apply: Which of the following statements are true about the New
PSU BIST?
1.) To restart the PSU BIST: Disconnect the AC Power cord for 15 seconds (PSU BIST
reset time), and then plug-in the AC power cord 2.) To start the PSU BIST: Plug in the
AC power cord and note the LED light status 3.) Ensure to disconnect the AC power
cord from the PSU, before starting the PSU BIST
If recovery image from both system's primary hard drive and external USB key is
present, which image will the BIOS recovery 2 tool select?
Recovery image from external USB key
Choose all that apply: You are servicing a Dell Inspiron 22 3265/3263 AIO Desktop
and determine that the LCD panel is faulty. What troubleshooting steps you will
follow before replacing the LCD Assembly?
1.) Run ePSA, but press esc to stop testing and regain control of the cursor. Double tap
on the screen and see if the cursor moves to your pressed location. That will determine
if hardware is needed to be replaced or it is a software problem 2.)If system boots into
windows, check device manager for USB Input device which has a white circle and a
down arrow, right click and enable it to test its functionality.
Which of the following is the correct way to trigger BIOS Recovery 2?
For desktop platform, turn on the PC and hold down CTRL + ESC Key.
Choose all that apply: What is correct about Intel Optane Memory
1.) It pairs memory and storage into one virtual drive visible to the OS 2.) It is a system
acceleration solution for new 7th Gen Intel Core-I processor and Chipset platforms.
The LCD has passed the BIST, but there is still a video problem. What other
components should be checked and in what order?
LCD cable, inverter board, system board
State True or false: After a system board replacement, a field technician can input
the service tag value only once.
True
Which is the notebook computer category that is designed to be suitable for
small organizations with little or no IT staff?
Vostro
Answers
If ePSA passes the hard drive test and still the system does not load the
operating system, what could the issue be?
Corrupt or missing operating system
State true or false: WLAN stands for Wide Local Area Network
False
When do you select the BT disabled setting in Service Menu of Manufacturing
Mode? (SMMM)
If BT Disabled label is present inside the bottom door or chassis
Choose all that Apply: Which of the following platform uses both Key and Button
Sequence Trigger? Select the correct responses and click submit.
Convertible Platform and Detachable Platform
Choose all that apply: Which of the following statements are true about the New
PSU BIST?
1.) To restart the PSU BIST: Disconnect the AC Power cord for 15 seconds (PSU BIST
reset time), and then plug-in the AC power cord 2.) To start the PSU BIST: Plug in the
AC power cord and note the LED light status 3.) Ensure to disconnect the AC power
cord from the PSU, before starting the PSU BIST
If recovery image from both system's primary hard drive and external USB key is
present, which image will the BIOS recovery 2 tool select?
Recovery image from external USB key
Choose all that apply: You are servicing a Dell Inspiron 22 3265/3263 AIO Desktop
and determine that the LCD panel is faulty. What troubleshooting steps you will
follow before replacing the LCD Assembly?
1.) Run ePSA, but press esc to stop testing and regain control of the cursor. Double tap
on the screen and see if the cursor moves to your pressed location. That will determine
if hardware is needed to be replaced or it is a software problem 2.)If system boots into
windows, check device manager for USB Input device which has a white circle and a
down arrow, right click and enable it to test its functionality.
Which of the following is the correct way to trigger BIOS Recovery 2?
For desktop platform, turn on the PC and hold down CTRL + ESC Key.
Choose all that apply: What is correct about Intel Optane Memory
1.) It pairs memory and storage into one virtual drive visible to the OS 2.) It is a system
acceleration solution for new 7th Gen Intel Core-I processor and Chipset platforms.
The LCD has passed the BIST, but there is still a video problem. What other
components should be checked and in what order?
LCD cable, inverter board, system board
State True or false: After a system board replacement, a field technician can input
the service tag value only once.
True
Which is the notebook computer category that is designed to be suitable for
small organizations with little or no IT staff?
Vostro
