Compliant Customer Exam 2023 with complete
T/F The ICSR is permitted perform safety related duties
FALSE
T/F IFCs respond to a Customer call button during taxi-out procedures
TRUE
T/F if an AC is diverted, you must perform the safety briefing/demo again
TRUE
What is the setting for the IFE during the safety demo for the LTV 2.0, LTV 4.0 and
the AVANT?
LTV 2.0 STBY, LTV 4.0 PAUSE, AVANT- Select YES from iCMT prompt
T/F A special needs/disabled Customer can turn down or indicate how much of a
briefing they need?
TRUE
T/F Unaccompanied minors may not turn down the safety briefing
TRUE
What is included in the cabin compliance checks?
Check seatbelts fastened, seatbacks upright, tray tables stowed, laptops/large devices
securely stowed, aisles clear, no exits/rows blocked
Do we point at exits during the taxi out briefing?
NO
Who reads the taxi-out safety briefing?
IFC #1
What is included in the 30 Second Review?
Whether you are sitting on AC Left or AC Right
Operation of assigned exits
Evacuation commands (land and water)
Blocked exit procedures
Special needs Customers and their locations
Number of Customers onboard
Evacuation Commands (Land/Water)
When/How must the 30 Second Review to be completed
At all times, when Inflight Crewmembers secure themselves in their assigned jumpseat
and must do it silently
Where do we find our stations for the taxi-out safety briefing/demo
FAM Chapter 2
When is it okay to take off without completing the safety briefing/demo
If there is a short taxi, it is okay to take off if ALL of safety briefing except oxygen masks
have been completed and this must be demonstrated as soon as the AC reaches a safe
walking altitude and Before AC reaches 25,000 feet
What must be done to signal to the captain that the cabin is ready for departure?
Passive notification by IFC #1: if cabin is not secure, IFC #1 will not make any signal to
the Flight Deck until it is
How do you call the Flight Deck on A220 to indicate cabin is secure?