answers grade A+
Net Days in AR - Measures how fast receivables are collected. It is a
trending indicator of overall A/R performance & revenue cycle efficiency.
A/R Aging - Reports divide the AR into 30, 60, 90, and 120 day categories,
based on discharge.
Credit Balances - Days Outstanding - The dollars in credit balance at the
account level divided by the three month daily average of total net patient
service revenue. Credit balances should be resolved timely and should be
benchmarked at <1% of the days outstanding in the AR.
3 Critical Elements of the Healthcare Revenue Cycle - Pre-Service, Time of
Service, Post Service
Provision of Care - Describing elective vs. non-elective services to the
patient, and discussing prior balances the patient has (if applicable).
Emergency Medical Treatment and Active Labor Act (EMTALA) - Says that
, no patient financial discussions should occur before a patient is screened
and stabilized.
HFMA's Adopter Program - Providers who implement and support the best
practices of Patient Financial Communication are eligible and encouraged to
apply for recommendation by HFMA as an Adopter of Patient Financial
Communication Best Practices.
Hospital Consumer Assessment of Healthcare Providers and Systems
(HCAHPS) Initiative - Implemented by CMS to provide a standardized
method for evaluating patient's perspective on hospital care. 27 total
questions on the survey. Key Question is "Would you recommend this
hospital to your friends and family?"
Continuum of Care - Involves healthcare providers in multiple settings and
multiple levels coming together with the overall goal of coordinating
patients' healthcare
Transfer Agreements - To participate in the Medicare program, a SNF must
have written transfer agreement with one or more participating hospitals
providing for the