CHAA Study Guide (Certified Healthcare Access Associate Study Guide) with Complete Solutions(SCORED A)

A financial counselor/Financial Assistance - ANSWER-In accordance with Section 501(r) regulations through the Affordable Care Act, a hospital must establish a written financial assistance policy and make it available to patients. Batch Processing - ANSWER-Execution of a series of jobs in a computer program without manual intervention; it is used to help maximize the use of computer resources and stabilize response time by performing system-intensive work during hours when users are less likely to require access. Unlike real-time transactions, jobs executed in batch are not available for users to view until after the batch is run A Valid Physician Order - ANSWER-Legibility Patient name Date (must be within specified timeline - 30 days or as defined by state statute and/or facility policy) Test or therapy ordered Diagnosis, signs or symptoms Physician signature Patient Contact Center - ANSWER-A central point in an organization from which all customer contacts are managed, including scheduling, pre-registration, pre-verification, prior authorization, functions, etc. Pricing Transparency - ANSWER-In healthcare, readily available information on the price of healthcare services that, together with other information, helps define the value of