COM4807 Assignment - Interactive Communication Technologies and the Organisational Env

Organisational Communication Theory (COM4807)

Student no: 4980421

Unique Assignment number: 256358

Assignment 1: Interactive Communication Technologies and the
Organisational Environment

12 May 2023

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,1. INTRODUCTION 3
2. THE ORGANISATIONAL ENVIRONMENT 3

2.1 Macro organisational environment (contextual level) 4

2.2 Meso organisational environment (Transactional level) 4

2.3 Micro organisational environment(Organisational level) 5

3 OPEN AND CLOSED ORGANISATIONAL SYSTEM 5

3.1 The Systems Theory 5

3.2 Closed system 6

3.3 Open Systems 7

4. THE CONTEMPORARY ORGANISATIONAL ENVIRONMENT
CHARACTERISED BY VOLATILITY, UNCERTAINTY, COMPLEXITY,
AND AMBIGUITY (VUCA)

4.1 Volatility 9

4.2 Uncertainty 9

4.3 Complexity 10

4.4 Ambiguity 10

5. INTERACTIVE COMMUNICATION TECHNOLOGIES AND THE CHANGING
ORGANISATIONAL LANDSCAPE 12


6. CHANGES INTERACTIVE COMMUNICATION TECHNOLOGIES (ICTS) HAVE
ON THE ORGANISATIONAL ENVIRONMENT
13


7. PARADIGMATIC SHIFTS 15

7.1 From top-down to bottom-up communication 16

7.2 From monologue to dialogue 17




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, 7.3 From consensus to dissent 18
8. THE CONTINGENCY THEORY 18


9. ORGANISATIONAL AGILITY 21


10. SOURCES CONSULTED
22




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