CDC 3N0X2 Volume 7. Program And Resource Management, Top Exam Questions and answers, rated A+

CDC 3N0X2 Volume 7. Program And Resource Management, Top Exam Questions and answers, rated A+ C01. Definitions and concepts--C01 1. What is the definition of reputation?--1. It is often associated with how a particular group of people perceives another entity. 2. Explain how a reputation can be different to different audiences?--2. Different groups perceive other groups or organizations differently and within a particular group, an individual may perceive things differently than the other members of the group. 3. What differentiates a good reputation from a bad reputation?--3. It depends on the perspective of the observer. 4. Why is the concept that “perception is reality” important?--4. When people perceive something to be true, even if it is provable otherwise, they will act on their perceptions. 5. At what level is a reputation formed?--5. The individual level. 6. How does the concept that “everything is sales” apply to reputation management?--6. If a company has a good reputation, then they are more likely to sell their product than if they have a bad reputation. Whether the product itself is good is often immaterial to the success of the company. 7. Why would a non–profit or not–for–profit organization be concerned with reputation management?--7. Because these types of organizations r