Quality Management
Quality management is a systematic approach to ensuring that products, services, and processes meet or exceed predetermined quality standards and customer expectations. It involves a set of principles, methodologies, and tools aimed at achieving consistency and excellence in delivering products and services. Quality management is essential for organizations in various industries to maintain customer satisfaction, improve efficiency, reduce defects, and enhance their reputation. Key components and concepts of quality management include: Quality Standards: Establishing clear quality standards or specifications that products or services must meet. These standards are often set based on customer requirements, industry standards, or regulatory requirements.
Written for
- Institution
- Alexandria State University
- TECHNOLOGY 2021
Document information
- Uploaded on
- September 12, 2023
- Number of pages
- 1
- Written in
- 2023/2024
- Type
- Class notes
- Professor(s)
- Dave
- Contains
- All classes
Subjects
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quality management
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marketing
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online