Remediation
1. Facility protocols: Client triage during a mass casualty incident
-Principles of mass casualty triage should be followed in health care
institutions involved in a mass casualty event. These differ from the
principles of triage typically followed during provision of day to day services
in an emergency or urgent care setting
-During mass casualty events, casualties are separated related to their
potential for survival, and treatment is allocated accordingly. This type of
triage is based on doing the greatest good for the greatest number of people
-Nurses can find this situation very stressful because clients who are not
expected to survive are cared for last
2. Maintaining a safe environment: Proper disposal of contaminated linens
-Nurses and other members of the health care team are at risk for exposure
to hazardous materials. Employees have the right to refuse to work in
hazardous working conditions if there is a clear threat to their health
-Provide education and certification opportunities to each employee
regarding these rules and regulations of handling of hazardous materials
-Designate an institutional hazardous materials response team what
responds to hazardous events
3. Managing client care: Priority intervention for incorrect transfer technique
-Delegate tasks to appropriate levels of team members based on standards
of practice, legal and facility guidelines, and available resources
-Quality improvement is the process used to identify and resolve
performance deficiencies. Quality improvement includes measuring
performance against a set of predetermined standards. In health care,
these standards are set by the facility and consider accrediting and
professional standards.
-Staff education refers to the nurse’s involvement in the orientation,
socialization, education, and training of fellow health care workers to ensure
the competence of all staff.
4. Managing client care: Planning a staff education program
-The quality of client care provided is directly related to the education and
level of competency of health care providers
-The nurse leader has a responsibility in maintaining competent staff
-Nurse leaders work with a unique diverse workforce. The nurse should
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, respect and recognize the health care team’s diversity
5. Managing client care: Delegating tasks to assistive personnel
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