Individual Prescription Drug Plans
(2022/2023) Rated A+
Once submitted, who can cancel an enrollment application before the effective date? ✔✔d. Both
A and C
Marks: 1
Aetna strictly enforces our enrollment procedures. If you receive an Enrollment Process
Exception Notice, your immediate action will be required in order to avoid any disciplinary
actions, which may include___________________. ✔✔d. All of the Above
The effective date for enrollments in the Initial Enrollment Period (IEP) must be the first of the
month following the month of enrollment, beginning with the Part D eligibility date. ✔✔True
The SilverScript agent portal provides a secure method for external agents and administrators to
communicate with SilverScript's agent support team so _________________________________
can be shared safely. ✔✔d. All of the Above
Aetna is a CVS Health company that offers SilverScript Part D products. ✔✔True
, Mail order prescription drug services are not available for SilverScript PDP plans. ✔✔False
An Electronic Scope of Appointment (eSOA) valid for ___________. ✔✔b. 14 days
Agents must submit the original documentation for enrollment within 24 hours after the
application data has been entered into the agent portal. ✔✔True
Non‐compliance to the Code of Conduct can affect _______________and may result in legal or
financial consequences. ✔✔d. All of the above
Agents MUST communicate the pricing tool disclaimer to prospects and clients. The disclaimers
for SilverScript's Drug Lookup & Pricing tool appear at bottom of the pricing tool pages.
✔✔True
Marks: 1
Before meeting with an applicant, agents must be in good standing with the following: ✔✔e. All
of the above
(2022/2023) Rated A+
Once submitted, who can cancel an enrollment application before the effective date? ✔✔d. Both
A and C
Marks: 1
Aetna strictly enforces our enrollment procedures. If you receive an Enrollment Process
Exception Notice, your immediate action will be required in order to avoid any disciplinary
actions, which may include___________________. ✔✔d. All of the Above
The effective date for enrollments in the Initial Enrollment Period (IEP) must be the first of the
month following the month of enrollment, beginning with the Part D eligibility date. ✔✔True
The SilverScript agent portal provides a secure method for external agents and administrators to
communicate with SilverScript's agent support team so _________________________________
can be shared safely. ✔✔d. All of the Above
Aetna is a CVS Health company that offers SilverScript Part D products. ✔✔True
, Mail order prescription drug services are not available for SilverScript PDP plans. ✔✔False
An Electronic Scope of Appointment (eSOA) valid for ___________. ✔✔b. 14 days
Agents must submit the original documentation for enrollment within 24 hours after the
application data has been entered into the agent portal. ✔✔True
Non‐compliance to the Code of Conduct can affect _______________and may result in legal or
financial consequences. ✔✔d. All of the above
Agents MUST communicate the pricing tool disclaimer to prospects and clients. The disclaimers
for SilverScript's Drug Lookup & Pricing tool appear at bottom of the pricing tool pages.
✔✔True
Marks: 1
Before meeting with an applicant, agents must be in good standing with the following: ✔✔e. All
of the above
