Effective Training 5th Edition by Blanchard -Test Bank

CHAPTER THREE: LEARNING, MOTIVATION, AND PERFORMANCE MULTIPLE-CHOICE questions 1. Theories are a. Useful for model building but impractical for practitioners. b. Generally developed by all of us to help us understand how things work in our world. c. Concrete steps in the “how-to” world. d. Useful when they describe a set of facts and develop a logical rationale for what is likely to be true, given those facts. e. Both B & D. Answer: E Difficulty: Easy Page Ref: 58 Effective Training 5th Edition by Blanchard -Test Bank 2. Which of the following is true about good theories? a. They are seldom useful to practitioners. b. They develop logical rationale for what is likely to be true. c. They do not have to be empirically tested because they are true. d. They have the ability to explain known facts, but are usually complex and require indepth study. e. A & D Answer: B Difficulty: Easy Page Ref: 58 -59 3. Which of the following is NOT true regarding theories? a. They provide guidelines and principles. b. They are abstractions that are best left for researchers and not applicable to practitioners. c. They provide principles and predictions. d. Successful people in business pay attention to them. Answer: B Difficulty: Easy Page Ref: 58-59 4. The formula for performance (M X KSA X E) suggests a. Only two of the three factors need to be favorable to obtain high performance. b. If motivation is high and KSAs are adequate, at least moderate performance will be achieved. c. If the environment is highly conducive to high performance, then motivation is not very important. d. None of the above is correct. Answer: D Difficulty: Moderate Page Ref: Figure 3-1, p. 60 5. What are the factors that interact to determine performance? a. Knowledge, skills, and attitudes b. Environment, skills, and strategy c. Attitudes, strategy, and motivation d. Motivation, environment, and skills e. Motivation, KSAs, and environment Answer: E Difficulty: Easy Page Ref: 60 6. Which of the following statements is true of motivation theories? a. Needs are very similar for non-management employees. b. Understanding needs helps you understand behavior. c. Reinforcement theory is a commonly applied needs theory. d. ERG is an acronym with the E representing the environment. e. Maslow and Alderfer are two researchers commonly linked to process theories. Answer: B Difficulty: Easy Page Ref: 61-63 7. Which of the following is a needs theory? a. Classical Conditioning b. ERG c. Reinforcement theory d. Expectancy theory e. A & C Answer: B Difficulty: Easy Page Ref: 61 8. Which of these statements is true? a. Maslow is known for his early work on Classical Conditioning b. Alderfer developed a needs theory based on Pavlov’s early work. c. Existence needs are the highest order needs. d. Relatedness reflects people’s need to be valued by others. Answer: D Difficulty: Easy Page Ref: 61 9. In motivating trainees to learn, which of the following needs – existence, relatedness, or growth – should be the focus? a. Existence b. Relatedness c. Growth d. Both B & C e. All of the above Answer: E Difficulty: Easy Page Ref: 62 10. Understanding needs theory is important in the training process because a. Needs theory can help determine what kind of training design will be more effective. b. Needs theory can provide insight into the attitudes of trainees. c. Needs theory can help identify trainees’ self efficacy. d. All of the above. Answer: A Difficulty: Moderate