WGU C715 ORGANIZATIONAL BEHAVIOR EXAM
STUDY GUIDE Questions and Answers ()
(Verified Answers)
The hereditary approach states what?
An individual's personality is determined by molecular structure of genes.
hereditary
determined at time of conception
Myers-Briggs Type Indicator
Most widely used personality test that includes Extroverted (E) versus Introverted (I),
Sensing (S) versus Intuitive (N), Thinking (T) versus Feeling (F), Judging (J) versus
Perceiving (P
What is the major problem with the Myers-Briggs personality test?
It forces a person to be categorized as either one type or another.
Big 5 Personality Traits
Openness, Conscientiousness, Agreeableness, Extroversion, Emotional stability.
Among all Big 5 personality traits, which one is most consistently related to job
performance?
conscientiousness
narcissism
The tendency to be arrogant, have a grandiose sense of self-importance, require
excessive admiration, and have a sense of entitlement.
Individuals scoring ________ have a strong ability to adjust their behavior to
external, situational factors and can behave differently in different situations.
high on self-monitoring
People with proactive personalities do what?
They are more likely than others to be seen as leaders.
What is true of values?
They have content and intensity attributes.
What is an instrumental value?
A method of behaviors that get you to the end result like personal discipline.
What is a terminal value?
Where you are trying to end up such as social recognition.
What are John Holland's six personality types?
realistic, investigative, artistic, social, enterprising, conventional. (remember
investigative)
With reference to Hofstede's framework, which country scores the highest in
individualism?
United States
What is perception?
A process by which individuals organize and interpret their sensory impressions in order
to give meaning to their environment.
What are the three factors that influence perception?
Situation, perceiver, target
attributional theory
, when we observe someone's behavior, we attempt to determine whether it was caused
by internal or external factors.
what is the difference between intrinsic and extrinsic?
Intrinsic is inside you (fits the pattern) and extrinsic is outside you (breaks the pattern).
dispositional attribution
attributing behavior to the person's disposition and traits (internal)
situational attribution
attributing a behavior to some external cause or factor operating within the situation (an
external attribution like environment)
Three determinants of attributions are?
distinctiveness, consensus, and consistency
What is the fundamental attribution error?
The tendency to underestimate the influence of external factors and overestimate the
influence of internal factors when making judgments about the behavior of others.
(behavior of others)
What is self-serving bias?
The tendency for individuals to attribute their own successes to internal factors and put
the blame for failures on external factors. (behavior of yourself)
What is selective perception?
The tendency to selectively interpret what one sees on the basis of one's interests,
background, experience, and attitudes.
What is the Halo effect?
The tendency to draw a general impression about an individual on the basis of a single
characteristic.
What is a self-fulfilling prophecy?
A situation in which a person inaccurately perceives a second person, and the resulting
expectations cause the second person to behave in ways consistent with the original
perception.
What is the contrast effect?
Evaluation of a person's characteristics that is affected by comparisons with other
people recently encountered who rank higher or lower on the same characteristics.
What is stereotyping?
Judging someone on the basis on one's perception of the group to which that person
belongs.
What is the rational decision making model?
A decision-making model that describes how individuals should behave in order to
maximize some outcomes.
What is bounded rationality?
A process of making decisions by constructing simplified models that extract the
essential features from problems without capturing all their complexity.
What is intuition decision making?
An unconscious process distilled out of distilled experience (gut instinct).
What is over-confident bias?
Being over-confident in your own abilities.
What is an anchoring bias?
STUDY GUIDE Questions and Answers ()
(Verified Answers)
The hereditary approach states what?
An individual's personality is determined by molecular structure of genes.
hereditary
determined at time of conception
Myers-Briggs Type Indicator
Most widely used personality test that includes Extroverted (E) versus Introverted (I),
Sensing (S) versus Intuitive (N), Thinking (T) versus Feeling (F), Judging (J) versus
Perceiving (P
What is the major problem with the Myers-Briggs personality test?
It forces a person to be categorized as either one type or another.
Big 5 Personality Traits
Openness, Conscientiousness, Agreeableness, Extroversion, Emotional stability.
Among all Big 5 personality traits, which one is most consistently related to job
performance?
conscientiousness
narcissism
The tendency to be arrogant, have a grandiose sense of self-importance, require
excessive admiration, and have a sense of entitlement.
Individuals scoring ________ have a strong ability to adjust their behavior to
external, situational factors and can behave differently in different situations.
high on self-monitoring
People with proactive personalities do what?
They are more likely than others to be seen as leaders.
What is true of values?
They have content and intensity attributes.
What is an instrumental value?
A method of behaviors that get you to the end result like personal discipline.
What is a terminal value?
Where you are trying to end up such as social recognition.
What are John Holland's six personality types?
realistic, investigative, artistic, social, enterprising, conventional. (remember
investigative)
With reference to Hofstede's framework, which country scores the highest in
individualism?
United States
What is perception?
A process by which individuals organize and interpret their sensory impressions in order
to give meaning to their environment.
What are the three factors that influence perception?
Situation, perceiver, target
attributional theory
, when we observe someone's behavior, we attempt to determine whether it was caused
by internal or external factors.
what is the difference between intrinsic and extrinsic?
Intrinsic is inside you (fits the pattern) and extrinsic is outside you (breaks the pattern).
dispositional attribution
attributing behavior to the person's disposition and traits (internal)
situational attribution
attributing a behavior to some external cause or factor operating within the situation (an
external attribution like environment)
Three determinants of attributions are?
distinctiveness, consensus, and consistency
What is the fundamental attribution error?
The tendency to underestimate the influence of external factors and overestimate the
influence of internal factors when making judgments about the behavior of others.
(behavior of others)
What is self-serving bias?
The tendency for individuals to attribute their own successes to internal factors and put
the blame for failures on external factors. (behavior of yourself)
What is selective perception?
The tendency to selectively interpret what one sees on the basis of one's interests,
background, experience, and attitudes.
What is the Halo effect?
The tendency to draw a general impression about an individual on the basis of a single
characteristic.
What is a self-fulfilling prophecy?
A situation in which a person inaccurately perceives a second person, and the resulting
expectations cause the second person to behave in ways consistent with the original
perception.
What is the contrast effect?
Evaluation of a person's characteristics that is affected by comparisons with other
people recently encountered who rank higher or lower on the same characteristics.
What is stereotyping?
Judging someone on the basis on one's perception of the group to which that person
belongs.
What is the rational decision making model?
A decision-making model that describes how individuals should behave in order to
maximize some outcomes.
What is bounded rationality?
A process of making decisions by constructing simplified models that extract the
essential features from problems without capturing all their complexity.
What is intuition decision making?
An unconscious process distilled out of distilled experience (gut instinct).
What is over-confident bias?
Being over-confident in your own abilities.
What is an anchoring bias?
