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FINAL EXAM MA-102 Administrative Medical Assistant | latest

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FINAL EXAM MA-102 Administrative Medical Assistant | latest Which of the following is not a function of the medical record: - To Share information between members of the patients family. Which of the following helps a patient with a disability learn new skills to preform the activities of daily living: - Occupational therapy. A consent to treatment form is required for: - Sebaceous cyst removal. Which of the following situations requires the completion of a release of medical information form: - When a patient transfers records to a new physician. Which of the following is not included in the database section of a POR: - Plan of treatment. Which of the following does not assist in the collection of data for a health history: - Calling the patient honey. Which of the following questions should be used to elicit the chief complaint from a patient: - Where does it hurt, are you sick, how long have you been ill, what seems to be the problem. (ALL OF THE ABOVE) Which of the following is a correct example for recording the chief complaint: - Burning in the chest and coughing for the past 2 days. An expansion of the chief complaint is known as: - Present illness. The social history is important, because ________ may affect the patients condition: - Lifestyle. Which of the following is not included in the social history: - Chronic illnesses. Which of the following need not to be done when charting: - Include the patients name at the beginning of each entry. Which of the following is an example of a subjective symptom: - Pain. A decrease in the amount of water in the body is known as: - Dehydration. What is the term used for dizziness: - Vertigo. What is required under HIPAA related to the medical office statement of privacy practices: - The patient must sign a form acknowledging the opportunity to read or receipt of the office privacy practices. When making an appointment for a patient in a managed care plan who says that he has a referral from another physician, what should the medical assistant tell the patient: - The office of the referring physician must provide a written or electronic referral form. What is an advantage of having a patient information booklet: - It can be a useful tool to market the practice and in form and attract new patients. How often should the medical assistant check back in with a caller who is on hold: - At least every minute. Which of the following is true about voicemail: - It is built into the telephone system. Which type of electronic device may add computer capabilities to a telephone with software such as a drug reference: - Smartphone. If a angry person calls the office, what should the medical assistant do or try to do: - Use a calm voice to ask questions and obtain information about what has angered the caller. How should the medical assistant handle a call if the caller refuses to give any information and insists on speaking to the physician: - Describe the call on a message form and state that the caller refused to identify himself. Which of the following is not an adv

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