DIYwithHelp
Terms of Service
Last Updated: September 19, 2023
Welcome to DIYwithHelp!
The terms and conditions of this agreement (the “Terms of Service” or “Terms”) govern the access and use of the
https://diywithhelp.com/ website and the purchase or use of any online consultations through our website (collectively, the
"Services"). The Services are owned and operated by Purpose Built, Inc. DBA DIYwithHelp (“DIYwithHelp,” “we,” “us,” or
“our”), and these terms apply to all visitors and users of the Services (collectively, "Users," "you," or "your").
THESE TERMS OF SERVICE CONTAIN A CONSENT TO USE AND RECORD VIDEO OF YOU, A MANDATORY AND
BINDING INDIVIDUAL ARBITRATION CLAUSE, CLASS ACTION WAIVER, WAIVER OF RIGHT TO A JURY TRIAL, AND
OTHER IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS.
Please read these Terms of Service carefully before accessing and using the Services.
1. Acceptance
Your access to and use of the Services is conditioned on your acceptance of these Terms. By accessing and using the
Services, you agree on your own behalf and on behalf of any organization, entity, or another person on whose behalf you
may act to accept and abide by these Terms for each and every use of the Services. Please do not access or use the
Services if you do not agree with these Terms of Service.
By agreeing to these Terms of Service, you also agree to the terms of our Privacy Policy available at
https://learn.diywithhelp.com/terms/privacy-policy.
2. Updates to these Terms
We reserve the right to modify these Terms anytime by posting an updated version on the Services. At our sole discretion,
we may also email registered Users with notification of changes. You are responsible for regularly reviewing these Terms,
and your continued use of the Services after the effective date of a change constitutes your acceptance of the updated
Terms. If any modification is unacceptable, you shall cease using the Services. If you have any questions about these
Terms, contact us at .
3. Eligibility
You may only use the Services if you comply with these Terms and all applicable local, state, national, and international
laws, rules, and regulations. You must be 18 or older to use our Services and create an account on the Services. Any
access or use of the Services by users under 18 violates these Terms. The Services are not targeted at children under the
age of 18, and such Users are not permitted to use the Services. If you use the Services, you affirm that you are at least 18
years old. The Services may not be available to Users previously removed from the Services by us.
4. Our Services
Our Services provide a marketplace for Users to search, contact, and communicate with designers, contractors, plumbers,
handymen, and others with training and experience in various trades (“Providers”). Through these connections, the
Services aim to help Users with their “Do-It-Yourself” projects (“Projects”). When Users find Providers whom they want to
help with their Projects, the Services allow Users and Providers to schedule one or more video consultations to help
complete their Projects (“Consultations”). Users may browse the Services free of charge, but there will be a fee
established solely by Providers for scheduling Consultations (“Consultation Fee”). DIYwithHelp is not responsible in any
way for establishing Consultation Fees, but we do charge a technology fee related to the Consultation Fee, as further
described in these Terms.
5. Specific Services Disclaimers
We do not warrant or guarantee the accuracy, reliability, or usefulness of any information or content contained, distributed,
or accessible on or through our Services. DIYwithHelp is not responsible for the level of expertise stated by a Provider in
their profile. The advice given by the Provider to a User via the Services is outside the scope of DIYwithHelp. You
understand and agree that DIYwithHelp is not a party to any agreements entered into between Providers and Users.
DIYwithHelp has no control over the requests made by Users or the services provided by Providers or other Users of the
Services, and DIYwithHelp expressly disclaims all liability in this regard to the maximum extent permitted by law. Any
content on the Services provided by third parties (such as our affiliates, Providers, or other Users) is provided solely by
such third parties, and we are not responsible or liable for such content.
1
, We do not screen or otherwise verify the Providers listed on our Services or the truth and completeness of any information
provided to us by a Provider, if any. We strongly encourage and recommend that Users conduct independent research
about a Provider and/or Project before purchasing any Consultation through the Services.
All Consultations purchased via the Services are done entirely at the User’s own risk. We have no liability for any claims,
injuries, loss, harm, and/or damages arising from and/or in any way related to any Consultations provided through the
Services, including, without limitation, any interactions or dealings between Users and Providers, whether on the Services
or offline or any Project performed by a User related to a Consultation purchased through the Services.
We do not select, recommend, or endorse any Provider featured on the Services. Certain features may allow you to enter
search criteria and see filtered results based on your inputs, Project description, requested specialties, and selected
preferences. Any results, or the order thereof, should not be construed as a recommendation of any Provider over another.
We do not act in any way except as a provider of technology to connect Users and Providers and to provide a means to
conduct Consultations between such parties. We do not offer advice, opinions, recommendations, or referrals. We are not
partners, joint venturers, employers, or affiliated in any way with any Provider listed on the Services. If you choose to
purchase a Consultation through the Services, you acknowledge that such purchase will create an agreement strictly
between you and the applicable Provider, and at no time shall we be liable or responsible for any disputes between you
and any Provider featured on the Services.
6. Appropriateness of the Services
The Services are intended to help Users with “DIY” Projects, but it is beyond the scope of the Services to determine what
types of Projects are appropriate to “DIY.” Even with help from experienced Providers, certain activities may be beyond
your capabilities and should not be attempted yourself, with or without a Consultation. Providers are available to provide
information and assistance, but you remain solely responsible for implementing any advice, ideas, instructions, or any
other input provided by a Provider through a Consultation.
Specifically, Consultations are not intended to comply with and should not be used for:
● Work that may require obtaining a permit or other work authorization from city, state, or HOA officials;
● Work that requires a high level of experience and specialized training (e.g. asbestos removal);
● Work that involves a reasonable risk of personal injury (e.g. electrical work); or
● Work that involves a reasonable risk of property damage (e.g. building framing).
You assume all risks associated with your use of the Services or participation in a Consultation, and agree to hold
DIYwithHelp, the Providers, and all associated affiliates or successors harmless from and against any damage to
personal or real property and any personal injury, including death.
7. Access to the Services
You may access and use the Services for its intended purpose and in accordance with the terms and conditions set forth in
these Terms of Service. You are responsible for your compliance with these Terms and your own acts and omissions while
using the Services and for all acts and omissions of any third party who may gain access to or use the Services under your
account. Subject to these Terms, you are hereby granted a non-exclusive, non-transferable, non-sublicensable right to
access and make personal use of the Services. DIYwithHelp, our licensors, or our designees reserve all rights not
expressly granted in these Terms. We reserve the right to terminate and/or prevent your access and use of the Services if
you violate these Terms or for any other reason, even if not expressly stated in these Terms.
8. User Accounts
Portions of the Services are accessible to Users generally without the need to create an account. Certain features of the
Services, such as scheduling Consultations, are available only to Users who have registered with us and created a User
account ("User Account"). Your User Account gives you access to the Services and functionality that we may establish
and maintain from time to time at our sole discretion.
When you create your User Account, you will create a user identification and a password upon completing the registration
process ("Credentials") and will be asked for or will otherwise provide us with various Account Information (as defined
below). You may also use third-party platforms (such as Google, Apple, and Facebook) to log in and access your User
Account. "Account Information" means the information you provide to us when creating your User Account, including your
username, password, name, last name, email address, and telephone number. When you use Google, Apple, or Facebook
to access your User Account, we may be provided with additional Account Information about you as provided by Google,
Apple, and/or Facebook.
You may edit your Account Information and how you interact with the Site by logging into your account and changing the
settings on the "Edit Profile" page.
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Terms of Service
Last Updated: September 19, 2023
Welcome to DIYwithHelp!
The terms and conditions of this agreement (the “Terms of Service” or “Terms”) govern the access and use of the
https://diywithhelp.com/ website and the purchase or use of any online consultations through our website (collectively, the
"Services"). The Services are owned and operated by Purpose Built, Inc. DBA DIYwithHelp (“DIYwithHelp,” “we,” “us,” or
“our”), and these terms apply to all visitors and users of the Services (collectively, "Users," "you," or "your").
THESE TERMS OF SERVICE CONTAIN A CONSENT TO USE AND RECORD VIDEO OF YOU, A MANDATORY AND
BINDING INDIVIDUAL ARBITRATION CLAUSE, CLASS ACTION WAIVER, WAIVER OF RIGHT TO A JURY TRIAL, AND
OTHER IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS.
Please read these Terms of Service carefully before accessing and using the Services.
1. Acceptance
Your access to and use of the Services is conditioned on your acceptance of these Terms. By accessing and using the
Services, you agree on your own behalf and on behalf of any organization, entity, or another person on whose behalf you
may act to accept and abide by these Terms for each and every use of the Services. Please do not access or use the
Services if you do not agree with these Terms of Service.
By agreeing to these Terms of Service, you also agree to the terms of our Privacy Policy available at
https://learn.diywithhelp.com/terms/privacy-policy.
2. Updates to these Terms
We reserve the right to modify these Terms anytime by posting an updated version on the Services. At our sole discretion,
we may also email registered Users with notification of changes. You are responsible for regularly reviewing these Terms,
and your continued use of the Services after the effective date of a change constitutes your acceptance of the updated
Terms. If any modification is unacceptable, you shall cease using the Services. If you have any questions about these
Terms, contact us at .
3. Eligibility
You may only use the Services if you comply with these Terms and all applicable local, state, national, and international
laws, rules, and regulations. You must be 18 or older to use our Services and create an account on the Services. Any
access or use of the Services by users under 18 violates these Terms. The Services are not targeted at children under the
age of 18, and such Users are not permitted to use the Services. If you use the Services, you affirm that you are at least 18
years old. The Services may not be available to Users previously removed from the Services by us.
4. Our Services
Our Services provide a marketplace for Users to search, contact, and communicate with designers, contractors, plumbers,
handymen, and others with training and experience in various trades (“Providers”). Through these connections, the
Services aim to help Users with their “Do-It-Yourself” projects (“Projects”). When Users find Providers whom they want to
help with their Projects, the Services allow Users and Providers to schedule one or more video consultations to help
complete their Projects (“Consultations”). Users may browse the Services free of charge, but there will be a fee
established solely by Providers for scheduling Consultations (“Consultation Fee”). DIYwithHelp is not responsible in any
way for establishing Consultation Fees, but we do charge a technology fee related to the Consultation Fee, as further
described in these Terms.
5. Specific Services Disclaimers
We do not warrant or guarantee the accuracy, reliability, or usefulness of any information or content contained, distributed,
or accessible on or through our Services. DIYwithHelp is not responsible for the level of expertise stated by a Provider in
their profile. The advice given by the Provider to a User via the Services is outside the scope of DIYwithHelp. You
understand and agree that DIYwithHelp is not a party to any agreements entered into between Providers and Users.
DIYwithHelp has no control over the requests made by Users or the services provided by Providers or other Users of the
Services, and DIYwithHelp expressly disclaims all liability in this regard to the maximum extent permitted by law. Any
content on the Services provided by third parties (such as our affiliates, Providers, or other Users) is provided solely by
such third parties, and we are not responsible or liable for such content.
1
, We do not screen or otherwise verify the Providers listed on our Services or the truth and completeness of any information
provided to us by a Provider, if any. We strongly encourage and recommend that Users conduct independent research
about a Provider and/or Project before purchasing any Consultation through the Services.
All Consultations purchased via the Services are done entirely at the User’s own risk. We have no liability for any claims,
injuries, loss, harm, and/or damages arising from and/or in any way related to any Consultations provided through the
Services, including, without limitation, any interactions or dealings between Users and Providers, whether on the Services
or offline or any Project performed by a User related to a Consultation purchased through the Services.
We do not select, recommend, or endorse any Provider featured on the Services. Certain features may allow you to enter
search criteria and see filtered results based on your inputs, Project description, requested specialties, and selected
preferences. Any results, or the order thereof, should not be construed as a recommendation of any Provider over another.
We do not act in any way except as a provider of technology to connect Users and Providers and to provide a means to
conduct Consultations between such parties. We do not offer advice, opinions, recommendations, or referrals. We are not
partners, joint venturers, employers, or affiliated in any way with any Provider listed on the Services. If you choose to
purchase a Consultation through the Services, you acknowledge that such purchase will create an agreement strictly
between you and the applicable Provider, and at no time shall we be liable or responsible for any disputes between you
and any Provider featured on the Services.
6. Appropriateness of the Services
The Services are intended to help Users with “DIY” Projects, but it is beyond the scope of the Services to determine what
types of Projects are appropriate to “DIY.” Even with help from experienced Providers, certain activities may be beyond
your capabilities and should not be attempted yourself, with or without a Consultation. Providers are available to provide
information and assistance, but you remain solely responsible for implementing any advice, ideas, instructions, or any
other input provided by a Provider through a Consultation.
Specifically, Consultations are not intended to comply with and should not be used for:
● Work that may require obtaining a permit or other work authorization from city, state, or HOA officials;
● Work that requires a high level of experience and specialized training (e.g. asbestos removal);
● Work that involves a reasonable risk of personal injury (e.g. electrical work); or
● Work that involves a reasonable risk of property damage (e.g. building framing).
You assume all risks associated with your use of the Services or participation in a Consultation, and agree to hold
DIYwithHelp, the Providers, and all associated affiliates or successors harmless from and against any damage to
personal or real property and any personal injury, including death.
7. Access to the Services
You may access and use the Services for its intended purpose and in accordance with the terms and conditions set forth in
these Terms of Service. You are responsible for your compliance with these Terms and your own acts and omissions while
using the Services and for all acts and omissions of any third party who may gain access to or use the Services under your
account. Subject to these Terms, you are hereby granted a non-exclusive, non-transferable, non-sublicensable right to
access and make personal use of the Services. DIYwithHelp, our licensors, or our designees reserve all rights not
expressly granted in these Terms. We reserve the right to terminate and/or prevent your access and use of the Services if
you violate these Terms or for any other reason, even if not expressly stated in these Terms.
8. User Accounts
Portions of the Services are accessible to Users generally without the need to create an account. Certain features of the
Services, such as scheduling Consultations, are available only to Users who have registered with us and created a User
account ("User Account"). Your User Account gives you access to the Services and functionality that we may establish
and maintain from time to time at our sole discretion.
When you create your User Account, you will create a user identification and a password upon completing the registration
process ("Credentials") and will be asked for or will otherwise provide us with various Account Information (as defined
below). You may also use third-party platforms (such as Google, Apple, and Facebook) to log in and access your User
Account. "Account Information" means the information you provide to us when creating your User Account, including your
username, password, name, last name, email address, and telephone number. When you use Google, Apple, or Facebook
to access your User Account, we may be provided with additional Account Information about you as provided by Google,
Apple, and/or Facebook.
You may edit your Account Information and how you interact with the Site by logging into your account and changing the
settings on the "Edit Profile" page.
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