14. Exam Paper for Operations Management in BBA (With Answers)

,Exam Paper for Operations Management in BBA
(With Answers)

PAPER # 1


**Operations Management Exam Paper**
**Course**: BBA in Operations Management
**Duration**: 2 hours


**Instructions**:
- Answer all questions.
- Read each question carefully before answering.
- Allocate your time wisely to ensure you can answer all questions.
- Provide clear and concise answers.
- Write your answers in the space provided or on a separate sheet if
necessary.
- Be sure to show all calculations where required.


**Section A: Multiple Choice Questions (20 marks)**


Choose the correct option for each question and mark it on the answer
sheet.


1. Which of the following is NOT a key component of operations
management?
a) Marketing



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, b) Finance
c) Production
d) Human Resources


**Answer**: a) Marketing


2. Just-in-Time (JIT) is a production system that aims to:
a) Maximize inventory levels
b) Minimize lead times
c) Increase batch sizes
d) Decrease customer demand


**Answer**: b) Minimize lead times


3. What is the primary goal of Total Quality Management (TQM)?
a) Reducing production costs
b) Maximizing sales revenue
c) Meeting or exceeding customer expectations
d) Minimizing employee turnover


**Answer**: c) Meeting or exceeding customer expectations


4. Which of the following is NOT a component of the supply chain?
a) Raw materials suppliers
b) Distribution centers
c) Competitors
d) Retailers



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