Diagnostic Criteria:
A counselor must utilize subjective criteria to determine
1) whether or not substance abuse is present.
2) the client's level of dysfunction.
3) key issues and problem areas.
4) degree of denial.
Establishing Rapport:
Screening is first step to establishing rapport with a client
Screening is first step to establishing rapport with a client
1) may be the clients first attempt to seek help.
2) an opportunity to provide needed emotional support and guidance.
Skills which help establish rapport:
1) warm tone of voice.
2) encouraging prompts.
3) non-threatening questions.
4) appropriate self-disclosure.
5) clarifying confusing information.
Screening Information:
Screening information generally ask for:
1) patient data (age, sex, residence etc.).
2) referral source.
3) presenting problem.
4) insurance availability.
5) whether to accept client into the program or refer elsewhere.
Screening Tasks for the Counselor:
1) Assemble screening forms.
2) Collect and analyze information from referral sources.
3) Interview the prospective client, with specific questions.
4) Analyze all information to determine client appropriateness for program.
5) If client is appropriate, begin arrangements for intake.
6) If client is inappropriate, investigate referral options and discuss with client.
Interview the prospective client, with specific questions about:
1) general client date.
2) presenting problem.
3) previous treatment efforts.
4) outside support available.
5) level of commitment to change.
Referral:
things to know about a referral
1) Screening process sometimes ends in referral if client is not appropriate.
2) Counselor needs to be well-informed about other appropriate programs.