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Exclusive Distribution ✔✔Situation where suppliers and distributors enter into an exclusive
agreement that only allows the named distributor to sell a specific product.
Electronic Data Interchange (EDI) Systems ✔✔The electronic interchange of business
information using a standardized format; a process which allows one company to send
information to another company electronically rather than with paper.
Trading Partners ✔✔Business entities conducting business electronically.
Streamline ✔✔Make (an organization or system) more efficient and effective by employing
faster or simpler working methods.
Slotting Allowances / Slotting Fee ✔✔A fee charged to produce companies or manufacturers by
supermarket distributors (retailers) in order to have their product placed on their shelves. Known
as Pay-to-Stay.
, Consumer Choice ✔✔The range of competing products and services from which a consumer can
choose.
Tariff ✔✔A tax or duty to be paid on a particular class of imports or exports. OR. Fix the price
of (something) according to a tariff.
Horizontal Conflict ✔✔Refers to a disagreement among two or more channel members at the
same level. For example, suppose a toy manufacturer has deals with two wholesalers, each
contracted to sell products to retailers in different regions. If one wholesaler decides to branch its
operations into the other wholesaler's region, a conflict will result.
Vertical Conflict ✔✔A disagreement between two channel members on consecutive levels. For
example, if the toy manufacturer discovers its products are arriving at retail stores later than
scheduled, a conflict might develop between the manufacturer and the wholesaler responsible for
shipping to retailers.
Chargeback ✔✔A demand by a credit-card provider for a retailer to make good the loss on a
fraudulent or disputed transaction.