DECA Hospitality and Tourism Cluster
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Which of the following is one of the main goals of law in the United States? ✔✔To Provide
Justice
Which of the following statements is true regarding joint ventures? ✔✔Joint venture
arrangements are usually short-term relationships
Which type of hotel security standard involves employing armed security guards in high-crime
areas? ✔✔Personnel Related
When discussing the number of intermediaries in a channel of distribution, we are talking about
channel? ✔✔Lenght
Why should businesses coordinate distribution with pricing to successfully sell products to
customers? ✔✔Most customers are only willing to pay a certain price
,Which of the following is a way that you can use nonverbal communication to express your
approval of
an idea? ✔✔Smiling broadly
What is one of the qualities of a good telephone voice? ✔✔Varying tone
What type of letter should a business include when sending copies of a contract to a vendor?
✔✔Transmittal
Before writing informational messages, it is important for business employees to ✔✔Identify the
audience
What should businesses include in a persuasive message? ✔✔Logical evidence
Which of the following is a guideline for employees to use in communicating with coworkers?
✔✔Think about what they want to say before they say it
Employees need to have a thorough knowledge of business policies in order to? ✔✔Explain
policies to customers
, If a salesperson is positive that the customer tendered a ten-dollar bill, then the customer's
statement
"I gave you a twenty-dollar bill" indicates a __________ customer? ✔✔Dishonest
A motorcoach driving passengers from one destination to another is an example of __________
in the
hospitality and tourism industry. ✔✔Place
One of the reasons that human resources might be limited in some parts of the world is because
of a lack
of ✔✔Training
Luxury goods and services usually have __________ demand. ✔✔Elastic
One of the ways that a business can increase its profits is by ✔✔Increasing worker effeciency
Exam Questions and Answers 100%
Pass
Which of the following is one of the main goals of law in the United States? ✔✔To Provide
Justice
Which of the following statements is true regarding joint ventures? ✔✔Joint venture
arrangements are usually short-term relationships
Which type of hotel security standard involves employing armed security guards in high-crime
areas? ✔✔Personnel Related
When discussing the number of intermediaries in a channel of distribution, we are talking about
channel? ✔✔Lenght
Why should businesses coordinate distribution with pricing to successfully sell products to
customers? ✔✔Most customers are only willing to pay a certain price
,Which of the following is a way that you can use nonverbal communication to express your
approval of
an idea? ✔✔Smiling broadly
What is one of the qualities of a good telephone voice? ✔✔Varying tone
What type of letter should a business include when sending copies of a contract to a vendor?
✔✔Transmittal
Before writing informational messages, it is important for business employees to ✔✔Identify the
audience
What should businesses include in a persuasive message? ✔✔Logical evidence
Which of the following is a guideline for employees to use in communicating with coworkers?
✔✔Think about what they want to say before they say it
Employees need to have a thorough knowledge of business policies in order to? ✔✔Explain
policies to customers
, If a salesperson is positive that the customer tendered a ten-dollar bill, then the customer's
statement
"I gave you a twenty-dollar bill" indicates a __________ customer? ✔✔Dishonest
A motorcoach driving passengers from one destination to another is an example of __________
in the
hospitality and tourism industry. ✔✔Place
One of the reasons that human resources might be limited in some parts of the world is because
of a lack
of ✔✔Training
Luxury goods and services usually have __________ demand. ✔✔Elastic
One of the ways that a business can increase its profits is by ✔✔Increasing worker effeciency
