Already Passed
What are two of the most common issues at the foot and ankle complex?
A. Achilles tendonitis and athlete's foot
B. Strains and heel spurs
C. Sprains and plantar fasciitis
D. Plantar fasciitis and shin splints ✔✔C. Sprains and plantar fasciitis
How often does an NASM Certified Personal Trainer need to renew their certification?
A. Every 2 years
B. Every 3 years
C. Every year
D. Every 5 years ✔✔A. Every 2 years
,Mac, an NASM-CPT, has been working as a personal trainer at a health club for almost 3 years.
He has consistently received positive job evaluations, making him eligible for a promotion. What
opportunity would be the most appropriate to pursue, given his experience?
A. Area fitness manager
B. Group fitness manager
C. Fitness manager
D. General manager ✔✔C. Fitness manager
What term describes the process of building a relationship based on communication and trust?
A. Working the floor
B. Building rapport
C. Developing a unique selling proposition (USP)
D. Forecasting ✔✔B. Building rapport
How are open-ended questions best used during the sales process?
,A. The questions help a personal trainer learn if the customer's workout schedule fits within the
personal trainer's availability.
B. The questions are easy for the customer to answer, as they can be answered with a simple yes
or no.
C. The questions identify the customer's wants, needs, fears, and desires.
D. The questions help a personal trainer learn about a customer's family medical history. ✔✔C.
The questions identify the customer's wants, needs, fears, and desires.
During an interview with the hiring manager at a large health club, Sarah, an NASM Certified
Personal Trainer, is asked how she can contribute as a personal trainer even though she has no
formal experience working in the field. What would be the most appropriate response?
A. Sarah discusses her experience as a high school athlete. Because she was a good athlete, she
thinks she will be a good personal trainer.
B. Sarah mentions her experience as a cashier at a snack bar. She thinks this demonstrates her
ability to run a cash register and complete daily cash reports.
C. Sarah mentions her experience training for figure competitions. She thinks that experience
means that she can help clients train for their competitions.
D. Sarah discusses her previous work experience in a busy day care, where she had to multitask
multiple times a day to perform her job duties. She thinks the multitasking helped prepare her for
, the demands of a busy fitness floor. ✔✔D. Sarah discusses her previous work experience in a
busy day care, where she had to multitask multiple times a day to perform her job duties. She
thinks the multitasking helped prepare her for the demands of a busy fitness floor.
When working in a health club, what piece of equipment would it be essential to know the
location of?
A. The AED, in case the personal trainer will need to perform CPR on a health club member
B. The remote control for the TVs or sound system
C. The vacuum cleaner, in case a personal trainer has to clean during the shift
D. Rags and cleaning supplies ✔✔A. The AED, in case the personal trainer will need to perform
CPR on a health club member
Denise has just earned her NASM Certified Personal Trainer credential and has been hired at a
health club. She hopes to attract and retain clientele to grow her business. What qualities would
most help Denise be successful in her new career?
A. Creating a social media page to post client results and a hashtag that her clients can use to
help grow her following
B. Providing accountability, support, feedback and guidance, and results