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Samenvatting Consumentengedrag de basis - Weber

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Met deze handige samenvatting kun je gemakkelijk lesstof leren. Met behulp van de vele plaatjes word leren makkelijk! Alle stof is gemakkelijk geformuleerd waardoor het makkelijker te onthouden is.

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SAMENVATTING H1, 2, 3, 4, 5 & 6
CONSUMENTENGEDRAG H1

Customer insights > marketeer moet inzicht verwerven in het werkelijke gedrag van de consument



4 categorieën van consumentengedrag:

1. Communicatiegedrag & beslissen over de aankoop
2. Koopgedrag
3. Gebruiksgedrag
4. Afdankgedrag



Het wiel van consumentengedrag:

, CONSUMENTENGEDRAG H2


Segmentatiesysteem VALS > values and lifestyles




3 soorten motivatie-conflicten:

1. Approach-approach-conflict > consument wil het een en het ander willen
2. Approach-avoidance-conflict > consument wil iets wel maar tegelijkertijd ook weer niet
3. Avoidance- avoidance- conflict > de consument wil het een en het ander niet



Behoeftepiramide van Maslow:

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Hoofdstuk 1 t/m 6
Uploaded on
October 10, 2023
Number of pages
9
Written in
2022/2023
Type
SUMMARY

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Written by students who passed
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