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Active listening Basic Concept form-3

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Active listening Basic Concept form-3

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Medical Surgical 1
Course
Medical Surgical 1

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10/11/23, 8:32 AM Active listening Basic Concept form-3




STUDENT NAME

CONCEPT THERAPEUTIC COM REVIEW MODULE CHAPTER 32




Related Content Underlying Principles Nursing Interventions
- therapeutic communication is the - silence: allows time for - clarifying techniques: helps nurse
purposeful use of communication to meaningful reflection determine whether the message the
build and maintain helping - presenting reality: helps the client client received was accurate:
relationships with clients, families, distinguish what is real from what - restating- use the client's exact
and significant others is not and to dispel delusions, words
- nurses use interactive, purposeful hallucinations, and faulty beliefs. - reflecting- directs the focus back
communications skills to elicit and - active listening: helps the nurse to the client for them to examine
attend to client's thoughts, feelings, hear, observe, and understand what their feelings
concerns, and needs. the client communicates and - paraphrasing- restates the client's
- children and older adults often provide feedback feelings and thoughts for them to
require specific, age-appropriate - asking questions: this is a way to confirm what they have
techniques to enhance seek additional information communicated
communication - open-ended questions: this - exploring - allows the nurse to
facilitated spontaneous responses gather more information about
and interactive discussion important topics the client
- clarifying techniques helps the mentioned
nurse determine whether the - nurses must communicate clearly,
message the client received was respectfully, and professionally
accurate with all staff members




ACTIVE LEARNING TEMPLATES THERAPEUTIC PROCEDURE A1




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