IHI PS 104 Questions and Answers
Graded A
Effective health care teams have several important characteristics, including:
(A) The ability to rehearse procedures together, like a choir or a sports team.
(B) Stable membership; that is, they have the same people on the team from day-to-day.
(C)
Effective communication techniques.
(D) The ability to achieve good results without strong communication.
(C) Effective communication techniques.
Which of the following is likely to be the most immediate result of building an effective health
care team?
(A) Less costly health care
(B) Safer care
(C) Fewer delays in care
(D) Elimination of waste in the system
(B) Safer care
, As a nurse practitioner in a small, rural urgent care clinic, you believe that your clinic team
works well together. Which of the following facts would best support your belief?
(A) Not a single complaint about unprofessional behavior has been filed by clinic members over
the past year.
(B) The providers work in rotating shifts and rarely need to transmit information from one shift
to the next.
(C) The team routinely takes a moment to discuss the plan and voice concerns before doing a
procedure.
(D) All of the above.
(C) The team routinely takes a moment to discuss the plan and voice concerns before doing a
procedure.
One reason it's critical for caregivers to improve their teams' effectiveness is:
(A) Effective teams reduce the risk of errors by providing a "safety net" for individual
caregivers.
(B) Effective teams limit the number of caregivers patients have to speak with, reducing
confusion among patients and families.
(C) Teams rely less on technology and more on human capabilities, thus leading to better care.
Graded A
Effective health care teams have several important characteristics, including:
(A) The ability to rehearse procedures together, like a choir or a sports team.
(B) Stable membership; that is, they have the same people on the team from day-to-day.
(C)
Effective communication techniques.
(D) The ability to achieve good results without strong communication.
(C) Effective communication techniques.
Which of the following is likely to be the most immediate result of building an effective health
care team?
(A) Less costly health care
(B) Safer care
(C) Fewer delays in care
(D) Elimination of waste in the system
(B) Safer care
, As a nurse practitioner in a small, rural urgent care clinic, you believe that your clinic team
works well together. Which of the following facts would best support your belief?
(A) Not a single complaint about unprofessional behavior has been filed by clinic members over
the past year.
(B) The providers work in rotating shifts and rarely need to transmit information from one shift
to the next.
(C) The team routinely takes a moment to discuss the plan and voice concerns before doing a
procedure.
(D) All of the above.
(C) The team routinely takes a moment to discuss the plan and voice concerns before doing a
procedure.
One reason it's critical for caregivers to improve their teams' effectiveness is:
(A) Effective teams reduce the risk of errors by providing a "safety net" for individual
caregivers.
(B) Effective teams limit the number of caregivers patients have to speak with, reducing
confusion among patients and families.
(C) Teams rely less on technology and more on human capabilities, thus leading to better care.
