A.2.2 Software Questions and Answers with complete
solution
You are the IT administrator for a small corporate network. You are configuring
Windows Update on the Office2 workstation in Office 2.
In this lab, your task is to complete the following:
Set the active hours of the workstation to 6:00 a.m. to 11:00 p.m.
Configure Windows Update to install updates semi-annually.
Allow other Microsoft products to update when I update Windows.
Defer the update to 90 days.
Set security improvements to 0 days.
Set Pause Updates to Off.
-In this lab, your task is to complete the following:
-Set the active hours of the workstation to 6:00 a.m. to 11:00 p.m.
-Configure Windows Update to install updates semi-annually.
-Allow other Microsoft products to update when I update Windows.
-Defer the update for 90 days.
-Set security improvements for 0 days.
-Set Pause Updates to Off.
Complete this lab as follows:
-Right-click Start and select Settings.
-Maximize the window for easier viewing.
-Select Update & security.
-Under Update Settings, select Change active hours.
-Set the Start time to 6:00 a.m.
-Select the check mark.
-Set the End time to 11:00 p.m.
-Select the check mark.
-Select Save.
-Select Advanced options.
-Select Give me updates for other Microsoft products when I update Windows.
-From the Choose when updates are -installed drop-down list, select Semi-Annual
Channel.
-From the deferred update drop-down list, select 90.
-From the deferred security improvements drop-down list, select 0.
-Set Pause Updates to Off.
You work at a computer repair store. You want to use the RAID feature on the
motherboard to configure two RAID arrays. You have installed five new SATA
hard drives in the computer. You have installed Windows on the first drive, and
you want to use the other four drives in your RAID arrays.
In this lab, your task is to complete the following:
Configure RAID for the SATA drive mode.
Define LD1 as a striped array using all of the space on two disks.
Define LD2 as a mirrored array using all of the space on two disks.
,-Configure RAID for the SATA drive mode as follows:
-On the computer, select the power button to turn the computer on.
-When you see the BIOS load screen, press Delete to enter the BIOS.
-In the left pane, expand System Configuration.
-Select SATA Operation.
-In the right pane, select RAID On.
-Select Apply.
-Click Exit.
Define LD1 and LD2 as follows:
-Enter CTRL + I to enter the RAID Configuration Utility.
-With Create RAID Volume highlighted, press Enter.
-In the Name field, enter the volume name.
-Press the TAB key to highlight RAID Level.
-Select the RAID Level.
-Use the up and down arrow keys to select the RAID level.
-Press the TAB key to highlight Select Disks.
-Press Enter.
-Select disks 2 and 3; then press Enter.
-Press the TAB key to highlight Create Volume.
-Press Enter.
-Press Y to create the first RAID array.
-Repeat steps 2b-2k to create the second RAID array.
You are the IT administrator for a small corporate network. You have decided to
upgrade your network adapter to a Gigabit Ethernet adapter on the Support
workstation. You have already installed the network card in a free PCIe slot and
downloaded the latest drivers from the manufacturer's website.
Currently, your computer has two network adapters, the new one you just added,
and the original one you are replacing. Rather than remove the first network
adapter, you decide to leave it in your computer. However, you do not want
Windows to use the network adapter.
In this lab, your task is to complete the device configuration using Device
Manager as follows:
Update the device driver for the Broadcom network adapter using the driver in the
D:\drivers folder.
Disable the Realtek network adapter.
-Right-click Start and select Device Manager.
-Expand Network adapters.
-Right-click Broadcom NetXtreme 57xx Gigabit Controller and select Update driver.
-Select Browse my computer for driver software to use the driver that you have
downloaded.
-In the Search for driver software in this location field, enter D:\drivers.
Make sure Include subfolders is selected and then click Next.
-After the driver is installed, click Close.
-Right-click Realtek 8169 and select Disable device.
-Click Yes to confirm that you want to disable the device.
,You are the IT administrator for a small corporate network. You have recently
experienced some problems with devices on the workstation in the Support
Office.
In this lab, your task is use Device Manager to complete the following:
The new network card you installed isn't working as expected (speed is only 1
Mbps). Until you can figure out what the problem is, disable the Broadcom
network adapter and enable the Realtek network adapter.
To make sure the network adapter has the latest drivers, update the driver for the
Realtek network adapter by searching Microsoft Update.
You recently updated the driver for your video card. However, the system
experiences periodic crashes that you suspect are caused by the new driver. Roll
back the driver to a previous version.
Move the Ethernet cable to the integrated network port on the motherboard.
-Right-click Start and select Device Manager.
-Expand Network adapters.
Disable the network adapter as follows:
-Right-click Broadcom NetXtreme 57xx Gigabit Controller and select Disable device.
-Click Yes.
-Right-click Realtek 8169 and select Enable device.
Update the driver as follows:
-Right-click Realtek 8169 and select Update driver.
-Select Search automatically for updated driver software.
-After the driver is installed, click Close.
Roll back the video card driver as follows:
-Expand Display adapters.
-Right-click ATI Radeon HD 3300 and select Properties.
-Select the Driver tab.
-Select Roll Back Driver.
-Click Yes.
-Click OK.
Move the Ethernet cable to the integrated network port on the motherboard as follows:
-From the top navigation tabs, select Support Office.
-Above the computer, select Back to switch to the back view of the computer.
-Drag the Ethernet connector from the PCIe NIC to the integrated network port on the
motherboard.
You need to update the drivers for two devices in your system, the Realtek
network adapter and the Mustek scanner. You have downloaded the driver for the
network adapter to a USB drive that is currently on the Shelf.
In this lab, your task is to update the necessary drivers as follows:
Disconnect the external hard drive from the system. Be sure to use the correct
procedure for removing the device.
Insert the USB drive in a free USB port. Verify that the system detects the device.
Update the driver for the network adapter using the driver on the USB drive.
Update the driver for the scanner by searching Windows Update for the new
driver.
, -Remove the external hard disk as follows:
-On the monitor, select Click to view Windows 10 to enter the operating system view of
the computer.
-In the notification area, select ^ to show the hidden icons.
-Select the removable device icon.
-Select Eject USB DISK.
-From the top navigation tabs, select Bench to switch to the hardware view to remove
the external hard drive.
-Above the external hard drive, select Back to switch to the back view of the hard drive.
-Select the USB Type B 5-pin Mini Connector connected to the back of the external
hard drive.
-Drag the USB cable from the external hard drive and release the connector in the
Workspace. This disconnects the cable while leaving the hard drive on the Workspace.
Connect the USB drive as follows:
-Above the computer, select Back to switch to the back view of the computer.
-On the Shelf, expand Storage Devices.
-Drag the USB drive from the Shelf to the USB port on the back of the computer.
-On the monitor, select Click to view Windows 10 to enter the operating system view of
the computer.
Update the driver for the network adapter:
-Right-click Start and select Device Manager to open Device Manager.
-In Device Manager, expand Network adapters to update the network adapter driver.
-Right-click Realtek 8169 and select Update Driver.
-Select Browse my computer for driver software to use the driver on the USB drive.
-Select Browse.
-Select JumpDrive (E:).Click OK.
-Make sure Include subfolders is selected.
-Select Next.
-After the driver is installed, click Close.
Update the driver for the scanner:
-Expand Imaging devices to update the scanner driver.
-Right-click Mustek ScanExpress 1200 Pro and select Update driver.
-Select Search automatically for updated driver software.
-After the driver is installed, click Close.
You work at a computer repair store. A customer wants to upgrade the video card
in his computer to provide more memory, faster processing power, and additional
features.
He wants to be able to do the following:
Use the computer to watch high-definition movies from a Blu-ray player.
Connect his monitor to the computer using a connection designed for high-
definition content.
In this lab, your task is to complete the following:
Disconnect the monitor from the current video card and remove the card from the
computer.
Install the video card with the HDMI connection. HDMI is an interface used by
monitors and digital televisions for high-definition content. When installing the
solution
You are the IT administrator for a small corporate network. You are configuring
Windows Update on the Office2 workstation in Office 2.
In this lab, your task is to complete the following:
Set the active hours of the workstation to 6:00 a.m. to 11:00 p.m.
Configure Windows Update to install updates semi-annually.
Allow other Microsoft products to update when I update Windows.
Defer the update to 90 days.
Set security improvements to 0 days.
Set Pause Updates to Off.
-In this lab, your task is to complete the following:
-Set the active hours of the workstation to 6:00 a.m. to 11:00 p.m.
-Configure Windows Update to install updates semi-annually.
-Allow other Microsoft products to update when I update Windows.
-Defer the update for 90 days.
-Set security improvements for 0 days.
-Set Pause Updates to Off.
Complete this lab as follows:
-Right-click Start and select Settings.
-Maximize the window for easier viewing.
-Select Update & security.
-Under Update Settings, select Change active hours.
-Set the Start time to 6:00 a.m.
-Select the check mark.
-Set the End time to 11:00 p.m.
-Select the check mark.
-Select Save.
-Select Advanced options.
-Select Give me updates for other Microsoft products when I update Windows.
-From the Choose when updates are -installed drop-down list, select Semi-Annual
Channel.
-From the deferred update drop-down list, select 90.
-From the deferred security improvements drop-down list, select 0.
-Set Pause Updates to Off.
You work at a computer repair store. You want to use the RAID feature on the
motherboard to configure two RAID arrays. You have installed five new SATA
hard drives in the computer. You have installed Windows on the first drive, and
you want to use the other four drives in your RAID arrays.
In this lab, your task is to complete the following:
Configure RAID for the SATA drive mode.
Define LD1 as a striped array using all of the space on two disks.
Define LD2 as a mirrored array using all of the space on two disks.
,-Configure RAID for the SATA drive mode as follows:
-On the computer, select the power button to turn the computer on.
-When you see the BIOS load screen, press Delete to enter the BIOS.
-In the left pane, expand System Configuration.
-Select SATA Operation.
-In the right pane, select RAID On.
-Select Apply.
-Click Exit.
Define LD1 and LD2 as follows:
-Enter CTRL + I to enter the RAID Configuration Utility.
-With Create RAID Volume highlighted, press Enter.
-In the Name field, enter the volume name.
-Press the TAB key to highlight RAID Level.
-Select the RAID Level.
-Use the up and down arrow keys to select the RAID level.
-Press the TAB key to highlight Select Disks.
-Press Enter.
-Select disks 2 and 3; then press Enter.
-Press the TAB key to highlight Create Volume.
-Press Enter.
-Press Y to create the first RAID array.
-Repeat steps 2b-2k to create the second RAID array.
You are the IT administrator for a small corporate network. You have decided to
upgrade your network adapter to a Gigabit Ethernet adapter on the Support
workstation. You have already installed the network card in a free PCIe slot and
downloaded the latest drivers from the manufacturer's website.
Currently, your computer has two network adapters, the new one you just added,
and the original one you are replacing. Rather than remove the first network
adapter, you decide to leave it in your computer. However, you do not want
Windows to use the network adapter.
In this lab, your task is to complete the device configuration using Device
Manager as follows:
Update the device driver for the Broadcom network adapter using the driver in the
D:\drivers folder.
Disable the Realtek network adapter.
-Right-click Start and select Device Manager.
-Expand Network adapters.
-Right-click Broadcom NetXtreme 57xx Gigabit Controller and select Update driver.
-Select Browse my computer for driver software to use the driver that you have
downloaded.
-In the Search for driver software in this location field, enter D:\drivers.
Make sure Include subfolders is selected and then click Next.
-After the driver is installed, click Close.
-Right-click Realtek 8169 and select Disable device.
-Click Yes to confirm that you want to disable the device.
,You are the IT administrator for a small corporate network. You have recently
experienced some problems with devices on the workstation in the Support
Office.
In this lab, your task is use Device Manager to complete the following:
The new network card you installed isn't working as expected (speed is only 1
Mbps). Until you can figure out what the problem is, disable the Broadcom
network adapter and enable the Realtek network adapter.
To make sure the network adapter has the latest drivers, update the driver for the
Realtek network adapter by searching Microsoft Update.
You recently updated the driver for your video card. However, the system
experiences periodic crashes that you suspect are caused by the new driver. Roll
back the driver to a previous version.
Move the Ethernet cable to the integrated network port on the motherboard.
-Right-click Start and select Device Manager.
-Expand Network adapters.
Disable the network adapter as follows:
-Right-click Broadcom NetXtreme 57xx Gigabit Controller and select Disable device.
-Click Yes.
-Right-click Realtek 8169 and select Enable device.
Update the driver as follows:
-Right-click Realtek 8169 and select Update driver.
-Select Search automatically for updated driver software.
-After the driver is installed, click Close.
Roll back the video card driver as follows:
-Expand Display adapters.
-Right-click ATI Radeon HD 3300 and select Properties.
-Select the Driver tab.
-Select Roll Back Driver.
-Click Yes.
-Click OK.
Move the Ethernet cable to the integrated network port on the motherboard as follows:
-From the top navigation tabs, select Support Office.
-Above the computer, select Back to switch to the back view of the computer.
-Drag the Ethernet connector from the PCIe NIC to the integrated network port on the
motherboard.
You need to update the drivers for two devices in your system, the Realtek
network adapter and the Mustek scanner. You have downloaded the driver for the
network adapter to a USB drive that is currently on the Shelf.
In this lab, your task is to update the necessary drivers as follows:
Disconnect the external hard drive from the system. Be sure to use the correct
procedure for removing the device.
Insert the USB drive in a free USB port. Verify that the system detects the device.
Update the driver for the network adapter using the driver on the USB drive.
Update the driver for the scanner by searching Windows Update for the new
driver.
, -Remove the external hard disk as follows:
-On the monitor, select Click to view Windows 10 to enter the operating system view of
the computer.
-In the notification area, select ^ to show the hidden icons.
-Select the removable device icon.
-Select Eject USB DISK.
-From the top navigation tabs, select Bench to switch to the hardware view to remove
the external hard drive.
-Above the external hard drive, select Back to switch to the back view of the hard drive.
-Select the USB Type B 5-pin Mini Connector connected to the back of the external
hard drive.
-Drag the USB cable from the external hard drive and release the connector in the
Workspace. This disconnects the cable while leaving the hard drive on the Workspace.
Connect the USB drive as follows:
-Above the computer, select Back to switch to the back view of the computer.
-On the Shelf, expand Storage Devices.
-Drag the USB drive from the Shelf to the USB port on the back of the computer.
-On the monitor, select Click to view Windows 10 to enter the operating system view of
the computer.
Update the driver for the network adapter:
-Right-click Start and select Device Manager to open Device Manager.
-In Device Manager, expand Network adapters to update the network adapter driver.
-Right-click Realtek 8169 and select Update Driver.
-Select Browse my computer for driver software to use the driver on the USB drive.
-Select Browse.
-Select JumpDrive (E:).Click OK.
-Make sure Include subfolders is selected.
-Select Next.
-After the driver is installed, click Close.
Update the driver for the scanner:
-Expand Imaging devices to update the scanner driver.
-Right-click Mustek ScanExpress 1200 Pro and select Update driver.
-Select Search automatically for updated driver software.
-After the driver is installed, click Close.
You work at a computer repair store. A customer wants to upgrade the video card
in his computer to provide more memory, faster processing power, and additional
features.
He wants to be able to do the following:
Use the computer to watch high-definition movies from a Blu-ray player.
Connect his monitor to the computer using a connection designed for high-
definition content.
In this lab, your task is to complete the following:
Disconnect the monitor from the current video card and remove the card from the
computer.
Install the video card with the HDMI connection. HDMI is an interface used by
monitors and digital televisions for high-definition content. When installing the
