NHA Phlebotomy Patient Preparation Questions and Answers 100% Complete

A phlebotomy technician is explaining a phlebotomy procedure to a patient who wears hearing aids. The patient seems distracted. Which of the following questions should the technician ask to ensure the patient understands the procedure? A. "Did you hear what I said?" B. "Do you understand what you need to do?" C. "Do you need me to talk slower?" D. "Would you like me to repeat the directions?" D. "Would you like me to repeat the directions?" (The technician should ask the patient if she needs any directions repeated to verify that the patient clearly understands the information.) A phlebotomy technician is preparing to draw blood from a patient who has been admitted for life-threatening cardiac symptoms. Which of the following actions should the technician take? A. Ask the patient to sign a consent form. B. Ask for consent from a family member. C. Proceed with collecting the patient's blood.