(With Answers)
PAPER # 1
**Business Information Systems Exam**
**Instructions:**
- Answer all questions.
- Each question is worth the number of marks indicated.
- Write your answers in the space provided.
**Section A: Multiple Choice (2 marks each)**
Choose the correct answer and mark it on the answer sheet.
1. Which of the following is not a primary function of Business Information Systems
(BIS)?
a) Data processing
b) Decision support
c) Employee recruitment
d) Communication
2. What does ERP stand for?
a) Enterprise Resource Planning
b) Efficient Resource Processing
c) Essential Reporting Platform
d) Effective Relationship Planning
3. In the context of BIS, what does CRM stand for?
a) Customer Relationship Management
b) Computer Resource Management
c) Centralized Record Maintenance
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, d) Customer Retention Model
4. Which of the following is an example of a transaction processing system (TPS)?
a) Email system
b) Payroll system
c) Decision support system
d) Social media platform
5. What is the primary purpose of a Decision Support System (DSS)?
a) To process financial transactions
b) To automate routine tasks
c) To support managerial decision-making
d) To store and manage employee records
**Section B: Short Answer (5 marks each)**
Answer the following questions concisely.
6. Explain the concept of data mining and its significance in Business Information
Systems.
7. Describe the main components of an Information System and their roles in an
organization.
8. What are the advantages and disadvantages of cloud computing for businesses?
**Section C: Essay (20 marks)**
Answer one of the following essay questions in detail.
9. Discuss the role of Business Intelligence (BI) in modern organizations. Provide
examples of how BI can benefit decision-making and strategic planning.
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