Practice Questions and Answers
After installing the OS on a workstation a technician notices everything is
displayed in large windows and the viewing area is limited. What will the
technician need to adjust to resolve this issue?
Resolution
A User's OS is set to automatically update as updates are released. However, last
week's updates failed to download. Which of the following should the user do
FIRST to install the updates?
Manually download the updates
What component is used for temporary storage of program data that is cleared
when the computer is turned off?
System Memory
Which method of patching allows for vendor controlled updates, reduced user
interaction, and increased security of the OS or application?
Automatic Updates
What security threat would the use of cable locks reduce?
Hardware Theft
Name one reason why password complexity is a best practice.
It makes passwords harder to crack.
A user receives an email including a link, when they hover the mouse over the
link, the actual URL does not match the text in the body of the email and appears
to be a string of random characters. What would be the best course of action?
Delete the email without clicking the link.
What component serves as temporary storage for computer operations?
RAM
The extension .rtf is an example of what file type?
Document
What is a common method of preventing physical theft of a laptop or
workstation?
Cable and lock device securely attached to a secure object.
After installing a new software application a user notices the application launches
in demo mode. What needs to be done to fully activate the software package?
Enter a product or licence key.
A user's laptop contains sensitive information. The user often plugs the computer
into the corporate network. A sensitive file from the laptop has been found on
another user's laptop. How could the user have prevent this breach?
Disable file and print sharing on the laptop.
A user's government ID number, birth date, and current address are considered
what?