WGU C208 - Change Management and Innovation, Exam Questions and answers, 100% Accurate, VERIFIED 2024 | 35 Pages

Which three individuals within an organization could play the role of change agent - -ceo consultant employee Which of the eight steps described by Kotter is the first step a change leader takes when implementing a change - -Establishing a sense of urgency Place the stages of Everett Roger's Diffusion of Innovation model in order from 1 (earliest stage) to 5 (latest stage) - -knowledge persuasion decision implementation confirmation The head of human resources of a large company is considering changes to the employee benefits program but is unsure how the employees will respond to these changes Which type of change model should this person employ? - -Descriptive Which two statements characterize low end disruption - -it is an innovation that is good enough it evolves over time into a product with more features Which approaches would be appropriate for communicating change initiatives? Choose 2 answers - -Communicating change initiatives through email Explaining why the change is neededWhat is essential for a leader to communicate when undertaking organizational change? - -a consistent vision of the end result of the change