WGU C846 Flash Cards from U-certify, WGU C846 ITIL, Business of IT, Questions and answers, VERIFIED./ 2025

WGU C846 Flash Cards from U-certify, WGU C846 ITIL, Business of IT, Questions and answers, VERIFIED. dependent on - -Complete the sentence by filling in the missing word: IT service management is important for organizations because businesses are ____________IT. The U.K. Government - -Who developed ITIL? Strategy - -Which service lifecycle stage is considered to be the core of the lifecycle? Core Service - -A service that delivers the basic outcomes desired by one or more customers (see enabling and enhancing services). Customer - -Someone who buys goods or services. The customer of an IT service provider is the person or group that defines and agrees on the service-level targets. Enabling Service - -A service that is needed in order to deliver a core service. Enhancing Service - -A service that is added to a core service to make it more attractive to the customer. Function - -A team or group of people and the other resources or tools that are used to carry out a process or process activities. IT Service - -A service provided by an IT service provider. An IT service consists of a combination of information technology, people, and processes.