NCCT Medical Assistant Practice Test
To ensure that the medical office has the supplies it needs, the medical assistance
should establish a _____? Answ - 1. Reorder Point
2. Inventory control log
3. Order quantity
A _____ is created containing the name, address, and phone number of both the
vendor and the medical practice. It will also have a preassigned number to track the
order, the quantity of items ordered, the price of the items, and the date purchased.
Answ - Purchase Order
Periodically, the medical assistant should check all equipment in the office to ensure
that courts are not afraid, do not present hazards, and are in good working order. A
_____ will help the medical assistant track this routine inspection. Answ - Maintenance
Log
When a physician dictates an operative report and asked the medical assistant to type it
up, the physician is asking the medical assistant to function as a_____? Answ -
Transcriptionist
Under the pier review improvement act of 1982, peer review organizations are
responsible for the review for appropriateness and necessity of putting a patient into the
hospital by a process known as _____ review Answ - Admissions
Which one of the following is a decision based upon bioethics.
a. Reporting physical, emotional, or mental abuse.
b. Treating a 16 year old girl who is pregnant without parental consent.
c. The use of fetal tissue transplantation for research.
d. Reporting to the authorities a suicidal patient. Answ - The use of fetal tissue
transplantation for research.
A physician must have the patient's permission in writing to reveal any confidential
information except for which of the following? gunshot wound, anorexia, drug addiction,
pregnancy Answ - Gunshot Wound
what is the federal regulation that requires healthcare professionals to protect the
privacy and confidentiality of patients health information? Answ - HIPPA
a business letter, written in full block style will have all lines_____? Answ - At the left
hand margin.
, when writing a business letter, the salutation of a letter should be followed by which
punctuation mark? Answ - Colon :
when handling a patient complaint, which one of the following would be most
appropriate?
a. If the patient is angry, matches/her anger level, and she will calm down.
b. take all complaints seriously and take thorough notes
c. refused to talk to patients who are complaining; the doctor should handle them.
d. no correct answer Answ - b. take all complaints seriously and take thorough notes
body language, body posture, space and distance are all examples of _____? Answ -
nonverbal communication
what is the suggested procedure for canceling an appointment in the appointment
book? Answ - Mark through the entry with a single red line
the amount an insured patient must pay towards claims each year for the insurance
company will pay for medical treatment is known as the_____? Answ - deductible
instructions to an insurance company about where and to whom to make payment are
called_____? Answ - assignment of benefits
the Internal Revenue Service issues a_____ to medical groups or solo practices for
income tax purposes Answ - federal tax identification number
an office appointment calendar or book must record not only the name of the patient
and the start time of appointment, but also indicate the_____? Answ - duration of the
appointment
a 12 month period selected for financial purposes is called a_____year. Answ - fiscal
each prescription for a controlled substance requires the physician signature and
a_____registration number Answ - DEA
determining whether a particular medical treatment i.e. surgery, tests will be covered
under a patient's insurance policy contract involves a process known as_____? Answ -
pre-certification
in the reception area of a medical practice, the computer screen must never be_____?
Answ - able to be viewed by patients
the temperature taken in the armpit is the_____? Answ - axillary temperature
what is a break in the bone without penetration on the skin surface over the fracture site
called? Answ - closed fracture
To ensure that the medical office has the supplies it needs, the medical assistance
should establish a _____? Answ - 1. Reorder Point
2. Inventory control log
3. Order quantity
A _____ is created containing the name, address, and phone number of both the
vendor and the medical practice. It will also have a preassigned number to track the
order, the quantity of items ordered, the price of the items, and the date purchased.
Answ - Purchase Order
Periodically, the medical assistant should check all equipment in the office to ensure
that courts are not afraid, do not present hazards, and are in good working order. A
_____ will help the medical assistant track this routine inspection. Answ - Maintenance
Log
When a physician dictates an operative report and asked the medical assistant to type it
up, the physician is asking the medical assistant to function as a_____? Answ -
Transcriptionist
Under the pier review improvement act of 1982, peer review organizations are
responsible for the review for appropriateness and necessity of putting a patient into the
hospital by a process known as _____ review Answ - Admissions
Which one of the following is a decision based upon bioethics.
a. Reporting physical, emotional, or mental abuse.
b. Treating a 16 year old girl who is pregnant without parental consent.
c. The use of fetal tissue transplantation for research.
d. Reporting to the authorities a suicidal patient. Answ - The use of fetal tissue
transplantation for research.
A physician must have the patient's permission in writing to reveal any confidential
information except for which of the following? gunshot wound, anorexia, drug addiction,
pregnancy Answ - Gunshot Wound
what is the federal regulation that requires healthcare professionals to protect the
privacy and confidentiality of patients health information? Answ - HIPPA
a business letter, written in full block style will have all lines_____? Answ - At the left
hand margin.
, when writing a business letter, the salutation of a letter should be followed by which
punctuation mark? Answ - Colon :
when handling a patient complaint, which one of the following would be most
appropriate?
a. If the patient is angry, matches/her anger level, and she will calm down.
b. take all complaints seriously and take thorough notes
c. refused to talk to patients who are complaining; the doctor should handle them.
d. no correct answer Answ - b. take all complaints seriously and take thorough notes
body language, body posture, space and distance are all examples of _____? Answ -
nonverbal communication
what is the suggested procedure for canceling an appointment in the appointment
book? Answ - Mark through the entry with a single red line
the amount an insured patient must pay towards claims each year for the insurance
company will pay for medical treatment is known as the_____? Answ - deductible
instructions to an insurance company about where and to whom to make payment are
called_____? Answ - assignment of benefits
the Internal Revenue Service issues a_____ to medical groups or solo practices for
income tax purposes Answ - federal tax identification number
an office appointment calendar or book must record not only the name of the patient
and the start time of appointment, but also indicate the_____? Answ - duration of the
appointment
a 12 month period selected for financial purposes is called a_____year. Answ - fiscal
each prescription for a controlled substance requires the physician signature and
a_____registration number Answ - DEA
determining whether a particular medical treatment i.e. surgery, tests will be covered
under a patient's insurance policy contract involves a process known as_____? Answ -
pre-certification
in the reception area of a medical practice, the computer screen must never be_____?
Answ - able to be viewed by patients
the temperature taken in the armpit is the_____? Answ - axillary temperature
what is a break in the bone without penetration on the skin surface over the fracture site
called? Answ - closed fracture
