The medical assistant is trying to print copies of patients records but is having trouble
getting the documents to print. he has ruled out probles with the paper supply, printer
cartridges and paper jams. The medical assistant should then check to determine if the
Answ- Correct printer is set as the default.
The medical assistant is entering the patient's chief complaint into the medical record,
Which of the following is a correct chief complaint entry in the medical record? Answ-
"the patient states: i have a headache with sinus pressure"
When collecting a stool specimen from an adult, which of the following information
should the medical assistant explain to the patient in order to collect a good specimen?
Answ- urinate before collecting the specimen
the medical assistant needs to send a letter to a patient dismisssing her from the
practice. Which of the following types of letter should be sent to the patient? Answ-
Certifed
Which of the following are considered mandatory documentation as per OSHA
regulations for health care Facilities? Answ- MSDS, Proof of hazardous waste
destruction, exposure of control plan
Which of the following should the insurance and coding specialist use if a patient
diagnosis fails to return to the office? Answ- Physician's suspected diagnosis
The physician has ordered the patient to recieve a 20mg Vitamin B12 injection IM. The
Vitamin B-12 comes in a vial with a concentration of 10 Mg/1cc (ml). The medical
assistant should administer how many cc (ml) to the patient? Answ- 2
Method of scheluding patients with similar appointment on a specific day or block of
time is called Answ- cluster scheduling
a medical assistant was ordered by a physician to obtain a blood specimen on a patient
who has had a masectomy. Which of the following is the appropiate action to take?
Answ- Draw the example from the arm opposite the masectomy
A physician assistant asks the medical assistant to send a patient's medical information
to the patient's PCP immediately. Which of the following should the medical assistant do
to meet the PA's request? Answ- prepare a fax cover sheet to send SOAP notes.
A patient that does not look the medical assistant in the ye while speaking is most likely
demonstrating Answ- A culture difference
, When answering the office phone, the medical assistant should Answ- Wait for a
response before putting a caller on hold.
a patient has come to the office with suspected pertussis. Which of the following actions
should the medical assistant take? Answ- wear a facemask, wear a gown and gloves,
immediately place the patient in an exam room with a closed door.
which of the following patients should the medical assistant attend first? Answ- asthma
attack
when instructing a patient on the proper technique for using a metered dose inhaler,
after shaking the inhaler and holding it upright the medical assistant should then have
the patient Answ- inhale the medication slowly and hold her breath for 10 seconds
which of the following are acceptable when documenting a correction into the patient's
medical record? Answ- begin the corrected entry with correction or late entry, and
reason...draw a single line through error, sign and date the entry.
a medical assistant is administering oxygen via a nasal cannula. A repeat pulse
oximetry reading is lower than the initial reading. The likely reason for this discrepancy
is that the Answ- pressure gauge on the tank is reading at baseline zero
when collecting blood from a patient with an elevated temperature, which of the
following cellular components of the complete blood cell count without differential should
return back with abnormal results? Answ- Leukocytes
which of the following is used to record patient financial transactions in a paper system?
Answ- Ledger card
Which of the following sub-sections of the CPT book contains the culture test for a yeast
infection? Answ- microbiology
which of the following is the proper means to decontaminate forceps used for an
invasive procedure? Answ- autoclave
A busy, multi-provider practice has a high number of patients requesting same day or
walk-in appointments during a flu outbreak along withthe previosly scheduled patients.
Which of the following is the best scheduling option for the medical assistant to
implement? Answ- Cluster scheduling
which of the following routes of medication is appropriate for oral administration? Answ-
SL
which of the following should the medical assistant have when scheduling patients for
an outpatient procedure? Answ- diagnosis, physician's name, procedure