TEST QUESTIONS S&O
CH 8-15
1.- Of the following structural dimensions, which one would include the organization's job
descriptions, its human resource policies, and the internal regulations established for the firm?
A. Professionalism
B. Formalization
C. Specialization
D. Hierarchy of authority
2- At organization B it takes 300 employees working 40-hour workweeks, a $2 million budget per
year, 1 ton of raw materials per month, and 150 suppliers to ensure the organization reaches its
desired level of output. This is describing the ____________ of the organization.
A. culture
B. effectiveness
C. efficiency
D. organizational goals
3- Brenda Clarks works at S&S Operations. She heads that company's human resource department
and is primarily responsible for establishing employee compensation and benefit programs. Brenda
would most likely be considered to be in which of the following parts of the organization?
A. Technological support
B. Technological core
C. Middle management
D. Administrative support
4- An organization's _________________ define(s) where the organization wants to go, while its
______________ define(s) how it will get there.
A. Structure; goals
B. Strategies; goals
C. goals; strategies
D. goals; structure
5- Phoebe, Emma, and Sophie work for ENH Enterprises. Sandra is their mutual supervisor. They all
have had the same training and perform similar work duties. They often work together on their
tasks in order to complete them on time. Which of the following best identifies what these
employees would be called?
A. Horizontal group
B. Functional group
C. Task force
D. Team
1
CH 8-15
1.- Of the following structural dimensions, which one would include the organization's job
descriptions, its human resource policies, and the internal regulations established for the firm?
A. Professionalism
B. Formalization
C. Specialization
D. Hierarchy of authority
2- At organization B it takes 300 employees working 40-hour workweeks, a $2 million budget per
year, 1 ton of raw materials per month, and 150 suppliers to ensure the organization reaches its
desired level of output. This is describing the ____________ of the organization.
A. culture
B. effectiveness
C. efficiency
D. organizational goals
3- Brenda Clarks works at S&S Operations. She heads that company's human resource department
and is primarily responsible for establishing employee compensation and benefit programs. Brenda
would most likely be considered to be in which of the following parts of the organization?
A. Technological support
B. Technological core
C. Middle management
D. Administrative support
4- An organization's _________________ define(s) where the organization wants to go, while its
______________ define(s) how it will get there.
A. Structure; goals
B. Strategies; goals
C. goals; strategies
D. goals; structure
5- Phoebe, Emma, and Sophie work for ENH Enterprises. Sandra is their mutual supervisor. They all
have had the same training and perform similar work duties. They often work together on their
tasks in order to complete them on time. Which of the following best identifies what these
employees would be called?
A. Horizontal group
B. Functional group
C. Task force
D. Team
1
