C720 WGU, Questions and answers, 100% Accurate. Graded A+ .(2024/25 exam UPDATES. APPROVED)

C720 WGU, Questions and answers, 100% Accurate. Graded A+ An organization uses the Voice of the Customer to collect information about what customers want, what they like, and what they do not like. Which two tools should be used once the VOC is complete? Choose 2 answers Team problem-solving and Quality function deployment A paper manufacturing company dealing in paper products experiences quality issues due to poor performance and equipment malfunction. Which of the following quality management tools must the paper manufacturer use to find out the reason for their poor quality of products? Pareto charts A company makes rulers that are designed to be 20 cm in length with allowance ±0.1 cm. If the actual length of a ruler is 20.2 cm, which factor will the company use to judge the quality of the length of the rulers? Conformance 3 MULTIPLE CHOICE OPTIONS Which aspect of quality is demonstrated by a vehicle that has a useful life of 165,000 miles? Reliability 3 MULTIPLE CHOICE OPTIONS Which quality management philosophy assigns cost to quality, defines quality by how well a product can be used for its intended purpose, and uses Pareto charts? Juran Institute's management theory 3 MULTIPLE CHOICE OPTIONS Which quality management philosophy focuses on quality during the design of a product to eliminate product quality variations? Taguchi methods 3 MULTIPLE CHOICE OPTIONS A company sells garage doors through a national retailer and contracts with local installers to complete the installations. The operations manager is responsible for completing the installations in a 14-day period after the sale. The company will be penalized financially if it fails to achieve these objectives. The operations manager’s daily responsibilities include contacting installers to expedite orders and ensure deadlines are met.Which two tools should be used to measure installer performance?Choose 2 answers Control charts to measure the time elapsed to completion and Run charts to chart output around the 14 day central tendency The CEO of a service company wants to change the strat