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Response to a complaint letter

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Response to a letter of complaint, extended version

Institution
NHTV (NHTV)
Course
Engels

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Sunside Holidays
Highview House
14 Woodside Road
London, HN3 7PP

13 October, 2017.

Ref: Letter of complaint regarding holiday “Supersun Special”

Dear Mrs. Thompson,

Thank you for your letter dated 13 June, 2017, in which you described your horrific experience during your holiday
arrangement. We are extremely sorry to hear that things did not go as planned. We have completed our
investigation into what transpired during your holiday and in this letter, we will provide full explanation into what
took place.


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Institution
NHTV (NHTV)
Study
Management en toerisme
Course
Engels
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Uploaded on
November 28, 2017
File latest updated on
November 28, 2017
Number of pages
2
Written in
2017/2018
Type
OTHER
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Subjects

  • reaction
  • response
  • english
  • complaint
  • letter
  • letter of complaint
  • complaint
  • key
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