(Top QUALITY 2024/2025 EXAM REVIEW) WGU C201 Business Acumen Chapter 10: Operations and Quality Management, Questions and answers, rated A+

WGU C201 Business Acumen Chapter 10: Operations and Quality Management, Questions and answers, rated A+ Production - -Begins with inputs + add value = produce a good or service. Operations Management - relates to this process. Why is production such an important business activity? - -Without products to sell, companies cannot generate money. Goal: lower the cost of production, boost the quality of goods and services, respond dependably to customers, and continuously improve. In what ways does production create value for the company and its customers? - -Can lower production costs. Improve quality of goods and services. Respond to customer demands. Provide new products. Why are firms now moving more toward flexible production and customer-driven production instead of mass production? - -To improve competitive capabilities. Mass Production - -A system for manufacturing products in large quantities. Requires the highest level of skilled workers. Specialized skills + mechanization + standardization. Not good for producing small batches of different things. Carries highest inventory. You have to have space to store the inventory.