TCI Therapeutic Crisis Intervention Certification Exam
Solved 100% Correct!!
Two Types of Crisis
Situational and Maturational
Situational Crisis
An unexpected crisis that arises suddenly in response to an external event or a conflict
concerning a specific circumstance.
Maturational Crisis
A sudden paroxysmal intensification of symptoms in the course of a disease.
Dynamics of a Crisis
A sudden change in a young person's behavior & the young person has run out of
options.
Goals of Crisis Intervention
1. To provide immediate emotional and environmental support to reduce stress and risk.
2. To teach a better way to cope with stress.
Stress Model of Crisis
a. Pre-stage (Baseline)
b. Triggering phase
c. Escalation phase
d. Outburst phase
e. Recovery phase
Recovery Phase Outcome
1. Higher (educateur)
2. No change (fire fighter)
3. Lower (abuser)
What to Ask in Crisis Situation ***
1. What am I feeling?
2. What does the young person feel, need, or want?
3. How is the environment affecting the young person?
4. How do I best respond?
Meaning in spoken communication
a. 55% facial expression
b. 38% tone of voice
c. 7% words
Behavior Management Techniques
1. Managing the Environment
2. Prompting
3. Caring Gesture
4. Hurdle Help
5. Redirection
6. Proximity
7. Planned ignoring and positive attention
8. Directive statements
9. Time away
Solved 100% Correct!!
Two Types of Crisis
Situational and Maturational
Situational Crisis
An unexpected crisis that arises suddenly in response to an external event or a conflict
concerning a specific circumstance.
Maturational Crisis
A sudden paroxysmal intensification of symptoms in the course of a disease.
Dynamics of a Crisis
A sudden change in a young person's behavior & the young person has run out of
options.
Goals of Crisis Intervention
1. To provide immediate emotional and environmental support to reduce stress and risk.
2. To teach a better way to cope with stress.
Stress Model of Crisis
a. Pre-stage (Baseline)
b. Triggering phase
c. Escalation phase
d. Outburst phase
e. Recovery phase
Recovery Phase Outcome
1. Higher (educateur)
2. No change (fire fighter)
3. Lower (abuser)
What to Ask in Crisis Situation ***
1. What am I feeling?
2. What does the young person feel, need, or want?
3. How is the environment affecting the young person?
4. How do I best respond?
Meaning in spoken communication
a. 55% facial expression
b. 38% tone of voice
c. 7% words
Behavior Management Techniques
1. Managing the Environment
2. Prompting
3. Caring Gesture
4. Hurdle Help
5. Redirection
6. Proximity
7. Planned ignoring and positive attention
8. Directive statements
9. Time away
