NAHQ Test Questions & Answers. (Top 2024/2025 EXAM REVIEW PAPERS / GRADED A+/ 100% Accurate)

NAHQ Test Questions & Answers For a continuous quality improvement team to be successful, who must be included on the team? - person preforming the process When examining the relationship between staff and patient outcomes, which of the following is the most appropriate to assess? -patient safety data and overtime data Which of the following adverse events is NOT considered a sentinel event? -suicide threat by a patient in a confined 24-hour care setting Which of the following is always true regarding a sentinel event? -The occurrence requires an immediate investigative response A valid data collection tool should incorporate -the definition of data elements A review was conducted following a postoperative surgical infection rate increase. The following information was obtained about four physicians: Which of the following should be done next? - Initiate peer review with physician C A healthcare quality professional is attempting to refine the differences between an organization's objectives and the stakeholder needs. Which of the following tools is most appropriate? -gap analysis Which of the following is the best example of use of human factors engineering? -designing products to prevent tubing misconnections The success of a performance improvement program will be most influenced by the - culture of the organization The best reason to evaluate team meetings is to -assess progress A facility is becoming part of a healthcare network. Which of the following employee education programs is most important? -organizational change A hospice agency conducted a satisfaction survey of all 200 patients currently receiving pain management services. When asked if they were satisfied with their pain management, 170 patients said yes, and 30 said no. A target satisfaction rate of 90% has been set. In this situation, a healthcare quality professional should -review all dissatisfied responses for similarities. The evolution of quality improvement in healthcare has shifted the primary focus from performance of individuals to the performance of the -organization's systems A hospital has recently moved to a paperless system. It is noted that some data is missing from the obstetrics delivery record. A healthcare quality professional should recommend -evaluating the computerized data entry process A staff member reports that a colon perforation occurred during a colonoscopy. Which of the following is a healthcare quality professional's next step? -Refer the case for peer review A 69-year-old female admitted for hip replacement is taken to surgery. The patient is identified, the surgical site is marked incorrectly, and equipment/x-rays are present. A near miss was most likely identified as a result of -a surgical team 'time-out.' A quality improvement manager must decide how to present data that demonstrates the relationship between two process characteristics. Which of the following data display techniques is most appropriate? -scatter diagram The clinical competency of a physician is determined by -a committee of peers. When conducting a sentinel event review, a root cause analysis -