, CERTIFIED MANAGER OF COMMUNITY ASSOCIATIONS
STUDY GUIDE
CMCA ®
STUDY GUIDE
SETTING THE STANDARD FOR COMMUNITY
ASSOCIATION MANAGERS WORLDWIDE.
CMCAEXAMINATION
STUDYGUIDE Page|1
, CMCA
EXAMINATION
STUDY GUIDE
DISCLAIMER
This study guide is a compilation of NBC-CAM’s identified knowledge areas and tasks, CAI’s The
Essentials of Community Association Management (M-100) course material and CAI Guides for
Association Practitioners (GAP) series. In publishing this manual, NBC-CAM is not attempting to
teach the competencies measured by its examination, but rather to give you an understanding of
test content, structure and procedure so that you may approach the examination with the
confidence that comes of knowing what to expect.
If you are looking for additional information about policies and process related to taking the
CMCA examination, please visit www.nbccam.org and download the CMCA Handbook.
Copyright © 2013 by the National Board of Certification for Community Association
Managers
All rights reserved. No part of this document may be reproduced in any form or by any means,
electronic or mechanical, including photocopying, recording or by information storage and
retrieval system, without the expressed written consent from the publisher.
National Board of Certification for Community Association Managers
6402 Arlington Blvd., Suite 510
Falls Church, Virginia 22042
866.779.CMCA
www.nbccam.org
CMCAEXAMINATION
STUDYGUIDE Page|2
, TABLE OF CONTENTS
SECTION 1: INTRODUCTION 5
Welcome
CMCA Program
Formats for Learning
Preparing for the CMCA Examination
SECTION 2: CMCA EXAMINATION CONTENT 8
The CMCA Examination
Exploring the Knowledge Areas
Knowledge Area 1: Meetings
Knowledge Area 2: Governance and Legal Issues
Knowledge Area 3: Budgets, Reserves, Investments and Assessments
Knowledge Area 4: Financial Controls
Knowledge Area 5: Risk Management and Insurance
Knowledge Area 6: Property Maintenance
Knowledge Area 7: Contracting
Knowledge Area 8: Human Resource Management
SECTION 3: CMCA EXAMINATION 46
Developing the CMCA Examination
Taking the CMCA Examination
Sample Examination Questions
Answers to Sample CMCA Examination Questions
Recommended Reading Materials
SECTION 4: CMCA CERTIFICATION 65
The CMCA Credential and Your Future
CMCA Standards of Professional Conduct
Prepare to Renew Your CMCA
Continuing Education Activity Worksheet
Benefits and Values of the CMCA Dear CMCA candidate:
Congratulations on your decision to earn the Certified Manager of Community
Association Manager (CMCA®) credential. In doing so, you will join the ranks of over
12,000 other community association managers who have earned the CMCA since 1995. The
CMCA represents professionalism in the field of community association management and a
commitment to life-long learning.
CMCAEXAMINATION
STUDYGUIDE Page|3
STUDY GUIDE
CMCA ®
STUDY GUIDE
SETTING THE STANDARD FOR COMMUNITY
ASSOCIATION MANAGERS WORLDWIDE.
CMCAEXAMINATION
STUDYGUIDE Page|1
, CMCA
EXAMINATION
STUDY GUIDE
DISCLAIMER
This study guide is a compilation of NBC-CAM’s identified knowledge areas and tasks, CAI’s The
Essentials of Community Association Management (M-100) course material and CAI Guides for
Association Practitioners (GAP) series. In publishing this manual, NBC-CAM is not attempting to
teach the competencies measured by its examination, but rather to give you an understanding of
test content, structure and procedure so that you may approach the examination with the
confidence that comes of knowing what to expect.
If you are looking for additional information about policies and process related to taking the
CMCA examination, please visit www.nbccam.org and download the CMCA Handbook.
Copyright © 2013 by the National Board of Certification for Community Association
Managers
All rights reserved. No part of this document may be reproduced in any form or by any means,
electronic or mechanical, including photocopying, recording or by information storage and
retrieval system, without the expressed written consent from the publisher.
National Board of Certification for Community Association Managers
6402 Arlington Blvd., Suite 510
Falls Church, Virginia 22042
866.779.CMCA
www.nbccam.org
CMCAEXAMINATION
STUDYGUIDE Page|2
, TABLE OF CONTENTS
SECTION 1: INTRODUCTION 5
Welcome
CMCA Program
Formats for Learning
Preparing for the CMCA Examination
SECTION 2: CMCA EXAMINATION CONTENT 8
The CMCA Examination
Exploring the Knowledge Areas
Knowledge Area 1: Meetings
Knowledge Area 2: Governance and Legal Issues
Knowledge Area 3: Budgets, Reserves, Investments and Assessments
Knowledge Area 4: Financial Controls
Knowledge Area 5: Risk Management and Insurance
Knowledge Area 6: Property Maintenance
Knowledge Area 7: Contracting
Knowledge Area 8: Human Resource Management
SECTION 3: CMCA EXAMINATION 46
Developing the CMCA Examination
Taking the CMCA Examination
Sample Examination Questions
Answers to Sample CMCA Examination Questions
Recommended Reading Materials
SECTION 4: CMCA CERTIFICATION 65
The CMCA Credential and Your Future
CMCA Standards of Professional Conduct
Prepare to Renew Your CMCA
Continuing Education Activity Worksheet
Benefits and Values of the CMCA Dear CMCA candidate:
Congratulations on your decision to earn the Certified Manager of Community
Association Manager (CMCA®) credential. In doing so, you will join the ranks of over
12,000 other community association managers who have earned the CMCA since 1995. The
CMCA represents professionalism in the field of community association management and a
commitment to life-long learning.
CMCAEXAMINATION
STUDYGUIDE Page|3
