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ISA 101 Product Support Business Case Analysis (BCA) Exam 2023

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ISA 101 Product Support Business Case Analysis (BCA) Exam 2023 1) Complete the following statement with the phrase that best describes best value analysis; "Identifying the product support alternative that..." [Interpret the meaning of 'best value' analysis as accomplished by Product Support BCAs.] Optimizes system support and/or performance at the most reasonable cost. Provides minimal system support and/or performance at the lowest cost. Does not increase the cost of the system above historical levels. Provides minimal system support and/or performance at the most reasonable cost. 2) True or False. The software engineer works in support of the Program's Systems Engineer to help analyze the Product Support alternatives within the Product Support BCA? [Identify the seven (7) major tasks the IT Professional provides to building a Product Support BCA.] False True 3) Which is NOT a true statement about the benefits of preparing a Product Support BCA? [Identify at least three benefits of doing the Product Support BCA.] Identifies the best product support solution for the warfighter, no matter how much it costs. Identifies the best value solution for product support that balances warfighter requirements with product support necessities. Ensures both quantitative and qualitative factors are considered in the final decision. Impacts the biggest cost savings area for the program's life-cycle costs, the Operations and Support (O&S) phase. 4) Which is NOT a true statement about the Information Technology (IT) areas that impact the best value benefits analysis of the Product Support BCA? [Identify three Information Technology (IT) areas that impact the best value benefits analysis of the Product Support BCA.] The Intellectual Property (IP) Strategy is not important to the best value determination. The product is not best value if it does not abide by the OSA principles and build security in from the beginning. The product is not best value if it has been developed in an unknown environment with a high risk of security vulnerabilities. The product is not best value if it is difficult to access or understand the data. 5) True of False. The initial focus of the Software Engineer should be on understanding each alternative, its Mission and Business impacts, Risk Analysis and Mitigation Plans. These are the sections where software-related product support impacts must be factored into the best value analysis. [Recall the most important sections of the Product Support BCA to ensure Information Technology (IT) product support considerations are included.] False True 6) In which type of cost estimating are the costs of a similar system used as a starting point for the cost estimate, and then adjusted for differences between the existing system and the new system? [Recognize the IT inputs needed for software cost estimation.] Estimating by analogy Parametric estimating Bottom up estimating Engineering estimating 7) Open Systems Architecture (OSA) includes all of these principles EXCEPT? [Recognize that Open Systems Architecture (OSA) is a critical product support factor when developing a Product Support BCA.] Dramatically lowers risk thru the lack of design disclosure and limited code reviews. Modular design based on standards, with loose coupling and high cohesion of each module. Strategic use of Data Rights (Intellectual Property rights) to ensure a competitive playing field for change. Enterprise investment strategies, based on collaboration and trust, that maximize reuse of proven hardware system designs and ensure we spend the least to get the best. 8) True or False. The Intellectual Property (IP) Strategy is mandatory to be built for all DoD programs. [Recognize that Intellectual Property (IP) is a critical product support factor when developing a Product Support BCA.] True False 9) True or False. During the O&S phase, all we need available is the software's compiler to update the software when it needs modifications. [Recognize which software support products are needed for successful product support.] True False 10) True of False. Data Management Strategy (DMS) provides a clear understanding of the program's data for proper sustainment during the O&S phase. [Recognize characteristics of a Data Management Strategy (DMS).] True False 11) True of False. The software engineer should emphasize the use of secure coding practices as much as possible to be included in the software development environment. [Recognize the Software Engineer's responsibility to ensure that software security is factored in when developing a Product Support BCA.] False True 12) Which of the following is true about a Product Support BCA? [Define Product Support BCA] An enterprise-wide, holistic analysis of alternatives that forms the basis of understanding for a decision-maker. A focused analysis of alternatives that only looks at mission impacts. A cost analysis tool looking only at cost impacts of each alternative. A tool that does not allow decision-makers to use their own judgment in deciding the best alternative for product support. 13) True or False. When reviewing each alternative of the Product Support BCA, the Software Engineer must ensure that the warfighter desired outcomes and requirements are obtained. This ensures that the alternative we select provides the best value software solution and minimizes our rework. [Identify the purpose for a Product Support BCA] True False 14) Product Support BCAs are mandatory for which set of programs? [Identify Department of Defense (DoD) Product Support BCA policy and guidance.] All DoD Programs (ACAT I, II, III) ACAT I only ACAT I and II only ACAT II and III only

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