8/28/23, 10:59 AM BUS 1101 Final Exam
A group is a cohesive coalition of people working together to achieve an agenda.
False.
Effective controlling requires the existence of plans,
since planning provides the necessary performance standards or objectives.
A general manager is someone who is responsible for managing:
an identifiable revenue-producing unit.
Environmental scanning is the act of analyzing the critical external contingencies facing an
organization in terms of:
economic conditions, competitors, and customers.
The purpose of assembling a team is:
To accomplish bigger goals than any that would be possible for the individual working alone.
There are two decisional managerial roles in an organization.
False.
The three informational roles assumed by a manager are primarily concerned with providing
information outside the organization.
False.
Triple bottom line refers to the measurement of business performance along economic, social,
and organizational dimensions.
False.
Since there have been tremendous changes in the environment faced by managers, the functions
of planning, organizing, leading and controlling are not considered essential functions by many
organizations today.
False.
Teamwork is a common theme of organizational citizenship behavior.
False.
Job attitudes are more related to citizenship behavior than they are to job performance.
True.
Which one of the following Big Five personality traits is also referred to as "negative affect"?
Neuroticism.
Biased visual perception may not necessarily lead to the wrong inferences about the people and
objects around us.
False.
Studies show that our personality does not have lasting consequences for us.
False.
Under the psychological contract, an employee may believe that if he or she works hard and
receives favorable performance evaluations, he or she will receive an annual bonus.
True.
Research shows that fitting in with a company culture is a strong predictor of job performance.
False.
Conscientiousness is the one personality trait that uniformly predicts:
How highly performance oriented a person will be.
Teams that experience unforeseen changes in their tasks do well if they are populated with
people high in:
Openness.
Having role ambiguity and experiencing conflicting role demands are related to higher job
performance.
False.
Motivating employees is a managerial function of:
Leading.
Organizational justice can be classified into three categories:
Procedural, distributive and interactional.
Research reveals a consistent link between personality and absenteeism.
False.
about:blank 1/33
,8/28/23, 10:59 AM BUS 1101 Final Exam
Impressions may be defined as the process by which individuals detect and interpret
environmental stimuli.
False.
In jobs with high complexity, it is not critical to have high "g".
False.
Managers need to consider the individual and the situation when making:
Organizing decisions about the job.
Health related absenteeism is costly, and it would be affective to institute organizational policies
penalizing it.
False.
A firm's values are often described in the:
Mission and vision statements.
Job design and enrichment is an aspect of:
Organizing process.
In order to effectively manage organizational behavior, it is helpful to have an understanding of
different employees' personality.
True.
Companies may deal with work/balance reasons for absences by giving employees all of the
following EXCEPT:
More training programs to improve time management.
In countries with low institutional collectivism:
Emphasize individual achievement.
The use of online social networking principles can open the door to outside collaborations.
True.
Countries where uncertainty avoidance is high are Brazil and Switzerland.
True.
Wikis let people contribute to a project anytime.
True.
According to Peters and Waterman, productivity through people means treating rank-and-file
employees as a source of productivity.
False.
In some countries, it is considered rude to say "no".
True.
OhmyNews is a popular newspaper that:
Is written by 60,000 citizen reporters.
What kind of expertise do supply chain masters need at Intel?
Statistics, risk management and modeling.
The Gilbreths are most famous for:
Time and motion studies.
One-on-one communication in a virtual organization is preferable because it keeps everyone up
to speed and promotes learning across the organization.
False.
People, in societies where assertiveness is low:
Prefer harmony in relationships.
Organizations and social movements alike are using wikis to help people find others with the
skills and talents to solve pressing problems.
False.
Many companies that are not virtual use the principles of a virtual organization as:
A way to structure the work of distributed teams.
Why are employees today in the transportation and shipping industry required to know advanced
math?
They're called upon to do mathematical models of networks.
According to Fayol, orderliness refers to:
about:blank 2/33
,8/28/23, 10:59 AM BUS 1101 Final Exam
Environment, materials and policies.
The low cost of computers compared to phones puts them in the hands of more people around
the world.
False.
How did Netflix use social networking principles to improve efficiency?
Netflix improved algorithms that match movie lovers to titles they enjoy.
Centralization refers to decision-making by:
Management.
Sweden and New Zealand are high assertive countries.
False.
"The interests of one person should never take precedence over what is best for the company as a
whole" is an explanation of which of Fayol's principles of management:
Subordination of individual interest.
Virtual companies present special leadership challenges because:
It's essential for leaders to keep people informed of what they are supposed to be doing and what
other arms of the organization are doing.
Exit interviews are often conducted by:
Human resources representative.
Why should managers understand how visual perception may be biased?
Managers rely on their visual perception to form their opinions about people and objects around
them.
A difference between management and leadership can be defined in the following way:
Management is getting things done, and leadership is inspiring action taken by others.
Believing that women are more cooperative than men, or men are more assertive than women,
are examples of:
Stereotyping.
The GLOBE project describes a project that includes all EXCEPT:
Proposed and validated a theory of relationship between culture and government.
The principles of management are drawn from a number of academic fields, principally the fields
of:
Leadership, entrepreneurship, and strategy.
Focusing on some aspects of the environment and ignoring other elements is called:
Selective attention.
Company structures which are hierarchical and decisions are made only by top managers
represent:
High on power distance dimensions.
Organizational citizenship behaviors can be understood as:
Individual behaviors that are beneficial to the organization and not recognized by the formal
reward system.
Someone who works at Procter & Gamble who is responsible for the production, marketing, and
profitability of the Tide detergent product line is called a:
Line Manager.
Personality is a modest predictor of actual job performance, but a much better predictor of:
Citizenship behaviors.
Selective perception is particularly important during the:
Planning process.
Triple bottom line refers to the measurement of business performance along:
Social, economic and environmental dimensions.
Tactical planning is designed to develop:
Specific action steps to implement the strategic plan.
Allowing individuals to work on their own, with little supervision is called:
Empowerment.
The penetration of mobile phones is changing the way we do business because:
about:blank 3/33
, 8/28/23, 10:59 AM BUS 1101 Final Exam
People are more connected and able to share more information.
A way to test ideas in small steps is:
Experimentation.
The difference between group and team is:
A collection of people is a group and not necessarily a team.
A collection of people is a group and not necessarily a team.
False.
Creativity and passion can influence the organization's strategy.
True.
Human resources management alignment means:
To integrate decisions about people with decisions about the results of an organization.
A stakeholder group composed of the CEO and members of the top management team is
considered an important stakeholder group for all of the following reasons EXCEPT:
Its power and influence in the organization.
Lateral thinking can generate completely new concepts and ideas, and brilliant improvements to
existing systems.
True.
The supplies needed for nominal group technique includes all EXCEPT:
A computer.
Mission and vision development are analogous to which step in the principles of management
framework:
Planning.
Mission and vision both relate to an organization's purpose and are typically communicated
orally.
False.
Organizational design is used to match the form of the organization as closely as possible to the
vision of the organization.
False.
Strategy encourages actions that support the culture of the organization.
False.
Stakeholder analysis may also enable managers to identify other parties that might support well-
formulated strategies.
False.
According to the principles of visionary leadership, the essentials for successful revolution
include all EXCEPT:
Cultural systems.
Customers, employees, and investors are the stakeholders most often emphasized in the mission
statements.
True.
Consciously creating an environment where passion is both encouraged and developed starts at
the top through the communication of mission and vision.
True.
The content of the mission and vision statements process is analogous to which step in the
principles of management framework:
Organizing.
Firms with clearly communicated, widely understood and collectively shared mission and vision
have been shown:
Perform better than those without them.
The monitoring step of the mission and vision statements development process is analogous to
which step of the principles of management framework?
Controlling.
The communication step of the mission and vision statements development process is analogous
to which step in the principles of management framework:
about:blank 4/33
A group is a cohesive coalition of people working together to achieve an agenda.
False.
Effective controlling requires the existence of plans,
since planning provides the necessary performance standards or objectives.
A general manager is someone who is responsible for managing:
an identifiable revenue-producing unit.
Environmental scanning is the act of analyzing the critical external contingencies facing an
organization in terms of:
economic conditions, competitors, and customers.
The purpose of assembling a team is:
To accomplish bigger goals than any that would be possible for the individual working alone.
There are two decisional managerial roles in an organization.
False.
The three informational roles assumed by a manager are primarily concerned with providing
information outside the organization.
False.
Triple bottom line refers to the measurement of business performance along economic, social,
and organizational dimensions.
False.
Since there have been tremendous changes in the environment faced by managers, the functions
of planning, organizing, leading and controlling are not considered essential functions by many
organizations today.
False.
Teamwork is a common theme of organizational citizenship behavior.
False.
Job attitudes are more related to citizenship behavior than they are to job performance.
True.
Which one of the following Big Five personality traits is also referred to as "negative affect"?
Neuroticism.
Biased visual perception may not necessarily lead to the wrong inferences about the people and
objects around us.
False.
Studies show that our personality does not have lasting consequences for us.
False.
Under the psychological contract, an employee may believe that if he or she works hard and
receives favorable performance evaluations, he or she will receive an annual bonus.
True.
Research shows that fitting in with a company culture is a strong predictor of job performance.
False.
Conscientiousness is the one personality trait that uniformly predicts:
How highly performance oriented a person will be.
Teams that experience unforeseen changes in their tasks do well if they are populated with
people high in:
Openness.
Having role ambiguity and experiencing conflicting role demands are related to higher job
performance.
False.
Motivating employees is a managerial function of:
Leading.
Organizational justice can be classified into three categories:
Procedural, distributive and interactional.
Research reveals a consistent link between personality and absenteeism.
False.
about:blank 1/33
,8/28/23, 10:59 AM BUS 1101 Final Exam
Impressions may be defined as the process by which individuals detect and interpret
environmental stimuli.
False.
In jobs with high complexity, it is not critical to have high "g".
False.
Managers need to consider the individual and the situation when making:
Organizing decisions about the job.
Health related absenteeism is costly, and it would be affective to institute organizational policies
penalizing it.
False.
A firm's values are often described in the:
Mission and vision statements.
Job design and enrichment is an aspect of:
Organizing process.
In order to effectively manage organizational behavior, it is helpful to have an understanding of
different employees' personality.
True.
Companies may deal with work/balance reasons for absences by giving employees all of the
following EXCEPT:
More training programs to improve time management.
In countries with low institutional collectivism:
Emphasize individual achievement.
The use of online social networking principles can open the door to outside collaborations.
True.
Countries where uncertainty avoidance is high are Brazil and Switzerland.
True.
Wikis let people contribute to a project anytime.
True.
According to Peters and Waterman, productivity through people means treating rank-and-file
employees as a source of productivity.
False.
In some countries, it is considered rude to say "no".
True.
OhmyNews is a popular newspaper that:
Is written by 60,000 citizen reporters.
What kind of expertise do supply chain masters need at Intel?
Statistics, risk management and modeling.
The Gilbreths are most famous for:
Time and motion studies.
One-on-one communication in a virtual organization is preferable because it keeps everyone up
to speed and promotes learning across the organization.
False.
People, in societies where assertiveness is low:
Prefer harmony in relationships.
Organizations and social movements alike are using wikis to help people find others with the
skills and talents to solve pressing problems.
False.
Many companies that are not virtual use the principles of a virtual organization as:
A way to structure the work of distributed teams.
Why are employees today in the transportation and shipping industry required to know advanced
math?
They're called upon to do mathematical models of networks.
According to Fayol, orderliness refers to:
about:blank 2/33
,8/28/23, 10:59 AM BUS 1101 Final Exam
Environment, materials and policies.
The low cost of computers compared to phones puts them in the hands of more people around
the world.
False.
How did Netflix use social networking principles to improve efficiency?
Netflix improved algorithms that match movie lovers to titles they enjoy.
Centralization refers to decision-making by:
Management.
Sweden and New Zealand are high assertive countries.
False.
"The interests of one person should never take precedence over what is best for the company as a
whole" is an explanation of which of Fayol's principles of management:
Subordination of individual interest.
Virtual companies present special leadership challenges because:
It's essential for leaders to keep people informed of what they are supposed to be doing and what
other arms of the organization are doing.
Exit interviews are often conducted by:
Human resources representative.
Why should managers understand how visual perception may be biased?
Managers rely on their visual perception to form their opinions about people and objects around
them.
A difference between management and leadership can be defined in the following way:
Management is getting things done, and leadership is inspiring action taken by others.
Believing that women are more cooperative than men, or men are more assertive than women,
are examples of:
Stereotyping.
The GLOBE project describes a project that includes all EXCEPT:
Proposed and validated a theory of relationship between culture and government.
The principles of management are drawn from a number of academic fields, principally the fields
of:
Leadership, entrepreneurship, and strategy.
Focusing on some aspects of the environment and ignoring other elements is called:
Selective attention.
Company structures which are hierarchical and decisions are made only by top managers
represent:
High on power distance dimensions.
Organizational citizenship behaviors can be understood as:
Individual behaviors that are beneficial to the organization and not recognized by the formal
reward system.
Someone who works at Procter & Gamble who is responsible for the production, marketing, and
profitability of the Tide detergent product line is called a:
Line Manager.
Personality is a modest predictor of actual job performance, but a much better predictor of:
Citizenship behaviors.
Selective perception is particularly important during the:
Planning process.
Triple bottom line refers to the measurement of business performance along:
Social, economic and environmental dimensions.
Tactical planning is designed to develop:
Specific action steps to implement the strategic plan.
Allowing individuals to work on their own, with little supervision is called:
Empowerment.
The penetration of mobile phones is changing the way we do business because:
about:blank 3/33
, 8/28/23, 10:59 AM BUS 1101 Final Exam
People are more connected and able to share more information.
A way to test ideas in small steps is:
Experimentation.
The difference between group and team is:
A collection of people is a group and not necessarily a team.
A collection of people is a group and not necessarily a team.
False.
Creativity and passion can influence the organization's strategy.
True.
Human resources management alignment means:
To integrate decisions about people with decisions about the results of an organization.
A stakeholder group composed of the CEO and members of the top management team is
considered an important stakeholder group for all of the following reasons EXCEPT:
Its power and influence in the organization.
Lateral thinking can generate completely new concepts and ideas, and brilliant improvements to
existing systems.
True.
The supplies needed for nominal group technique includes all EXCEPT:
A computer.
Mission and vision development are analogous to which step in the principles of management
framework:
Planning.
Mission and vision both relate to an organization's purpose and are typically communicated
orally.
False.
Organizational design is used to match the form of the organization as closely as possible to the
vision of the organization.
False.
Strategy encourages actions that support the culture of the organization.
False.
Stakeholder analysis may also enable managers to identify other parties that might support well-
formulated strategies.
False.
According to the principles of visionary leadership, the essentials for successful revolution
include all EXCEPT:
Cultural systems.
Customers, employees, and investors are the stakeholders most often emphasized in the mission
statements.
True.
Consciously creating an environment where passion is both encouraged and developed starts at
the top through the communication of mission and vision.
True.
The content of the mission and vision statements process is analogous to which step in the
principles of management framework:
Organizing.
Firms with clearly communicated, widely understood and collectively shared mission and vision
have been shown:
Perform better than those without them.
The monitoring step of the mission and vision statements development process is analogous to
which step of the principles of management framework?
Controlling.
The communication step of the mission and vision statements development process is analogous
to which step in the principles of management framework:
about:blank 4/33
