DELL CLIENT ASSESSMENT2023-2024 ACTUAL EXAM
60 QUESTIONS AND CORRECT DETAILED ANSWERS
(VERIFIED ANSWERS) |ALREADY GRADED A+
Which of the following is the correct way to trigger BIOS Recovery 2 - ANSWER-
CTRL+Esc
What is Thermal Grease - ANSWER-between processor & heatsink
Which is the notebook computer category that is designed to be suitable for small
orgs with little or no IT staff - ANSWER-Vostro
Dell desktop portfolios include Optiplex, Inspiron, Vostro, Precision, XPS, AIO -
ANSWER-True
PC Doctor USB solution offers - ANSWER-DOS Test
Individual Diag
Windows Test
After system board replacement, a field tech can input the service tag value only
once - ANSWER-true
If the system is not booting into the OS, how can you check if the HD is detected -
ANSWER-Bios
What is the status of the power LED when a system board failure has occurred -
ANSWER-blinking (2,6)
You are fixing a computer running Windows 8.1 and its not booting. which of the
bios settings will you change - ANSWER-Change boot mode to UEFI
, DELL CLIENT ASSESSMENT2023-2024 ACTUAL EXAM
60 QUESTIONS AND CORRECT DETAILED ANSWERS
(VERIFIED ANSWERS) |ALREADY GRADED A+
Enable Legacy Option ROMS
Enable Secure Boot
To Prevent CPU pings from being bent or any damage to the system board which
has to be returned to dell, techs must ensure that - ANSWER-ZIF Socket cover is
placed back
ESD bag is used
The BIOS Recovery 2 does not support recovery from - ANSWER-Encrypted HD
HD with password set
How should technicians handle the PCBs while dismantling or repackaging them -
ANSWER-From the edges/sides
When do you select the BT Disabled setting in SMMM - ANSWER-If BT
disabled label is present
when to use RTC Reset - ANSWER-No POST/No Boot
What does Factory Data Reset do on a Dell Venue Tablet - ANSWER-Will erase
all personal data and downloaded applications of the tablet
how to initiate RTC reset - ANSWER-Connect system to AC Power
Keep system in power off state
Press & hold power for 25 sec
Release power
60 QUESTIONS AND CORRECT DETAILED ANSWERS
(VERIFIED ANSWERS) |ALREADY GRADED A+
Which of the following is the correct way to trigger BIOS Recovery 2 - ANSWER-
CTRL+Esc
What is Thermal Grease - ANSWER-between processor & heatsink
Which is the notebook computer category that is designed to be suitable for small
orgs with little or no IT staff - ANSWER-Vostro
Dell desktop portfolios include Optiplex, Inspiron, Vostro, Precision, XPS, AIO -
ANSWER-True
PC Doctor USB solution offers - ANSWER-DOS Test
Individual Diag
Windows Test
After system board replacement, a field tech can input the service tag value only
once - ANSWER-true
If the system is not booting into the OS, how can you check if the HD is detected -
ANSWER-Bios
What is the status of the power LED when a system board failure has occurred -
ANSWER-blinking (2,6)
You are fixing a computer running Windows 8.1 and its not booting. which of the
bios settings will you change - ANSWER-Change boot mode to UEFI
, DELL CLIENT ASSESSMENT2023-2024 ACTUAL EXAM
60 QUESTIONS AND CORRECT DETAILED ANSWERS
(VERIFIED ANSWERS) |ALREADY GRADED A+
Enable Legacy Option ROMS
Enable Secure Boot
To Prevent CPU pings from being bent or any damage to the system board which
has to be returned to dell, techs must ensure that - ANSWER-ZIF Socket cover is
placed back
ESD bag is used
The BIOS Recovery 2 does not support recovery from - ANSWER-Encrypted HD
HD with password set
How should technicians handle the PCBs while dismantling or repackaging them -
ANSWER-From the edges/sides
When do you select the BT Disabled setting in SMMM - ANSWER-If BT
disabled label is present
when to use RTC Reset - ANSWER-No POST/No Boot
What does Factory Data Reset do on a Dell Venue Tablet - ANSWER-Will erase
all personal data and downloaded applications of the tablet
how to initiate RTC reset - ANSWER-Connect system to AC Power
Keep system in power off state
Press & hold power for 25 sec
Release power
