The ABC Model of Crisis Intervention
History of the ABC Model - answerThe original ABC model, created by jones, included
Achieving rapport, Boiling the problem down to basics, and Coping.
A: - answer*Developing and maintain Rapport
* Basic attending skills
* Follow the client and build rapport
*Starts when you first meet the client
Basic Attending Skills - answer* Eye contact
* Warmth
* Body posture
* Vocal style
* Verbal following
* Overall empathy
Interviewing - answer* open-ended questions- Encouraging the client to explore more.
* close- ended questions gets facts
* Avoid "why" questions
* avoid "would you", "Could you", "Can you explain".
*Don't interrogate
*Take you time to listen
Paraphrasing - answerRestating in your own words what you heard the client say.
Don't add things or interpert.
Clarifying - answerClose-ended questions that clarifies what the client just said.
Don't add anything. " So are you saying...? Not " Do you feel sad?"
History of the ABC Model - answerThe original ABC model, created by jones, included
Achieving rapport, Boiling the problem down to basics, and Coping.
A: - answer*Developing and maintain Rapport
* Basic attending skills
* Follow the client and build rapport
*Starts when you first meet the client
Basic Attending Skills - answer* Eye contact
* Warmth
* Body posture
* Vocal style
* Verbal following
* Overall empathy
Interviewing - answer* open-ended questions- Encouraging the client to explore more.
* close- ended questions gets facts
* Avoid "why" questions
* avoid "would you", "Could you", "Can you explain".
*Don't interrogate
*Take you time to listen
Paraphrasing - answerRestating in your own words what you heard the client say.
Don't add things or interpert.
Clarifying - answerClose-ended questions that clarifies what the client just said.
Don't add anything. " So are you saying...? Not " Do you feel sad?"
