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WGU C234 Workforce Planning: Recruitment and Selection - Pre- Assessment Questions and Answers with Complete Solutions

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1. What is a best practice for internal recruitment?Require the current manager to advertise and post the position Hold both internal and external candidates to the same criteria Communicate available positions internally rather than externally Communicate who was selected for the position to internal applicants Hold both internal and external candidates to the same criteria 2.An organization has several open positions that would require retraining and relocation of existing employees. The human resources manager is in the process of negotiating with union representatives who want to fill these positions with employee transfers. The manager needs to convince the union that employee transfers will not be in the best interest of the organization. Which argument should the manager use to convince the union? Transferring employees is a temporary solution to fill organizational needs. Transferring employees is a temporary solution that reduces union membership. Transferring employees based on seniority is not effective if the employee lacks the ability to perform the job. Transferring employees to another job within the organization leads to employee insecurity causing low morale. Transferring employees based on seniority is not effective if the employee lacks the ability to perform the job. 3. Which role requires a comprehensive view on how skill sets can be used within a firm?

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WGU C234 Workforce Planning:
Recruitment and Selection - Pre-
Assessment Questions and Answers
with Complete Solutions
1. What is a best practice for internal recruitment?Require the current manager to advertise and
post the position
Hold both internal and external candidates to the same criteria
Communicate available positions internally rather than externally
Communicate who was selected for the position to internal applicants ✔✔Hold both internal and
external candidates to the same criteria


2.An organization has several open positions that would require retraining and relocation of
existing employees. The human resources manager is in the process of negotiating with union
representatives who want to fill these positions with employee transfers. The manager needs to
convince the union that employee transfers will not be in the best interest of the organization.


Which argument should the manager use to convince the union?




Transferring employees is a temporary solution to fill organizational needs.
Transferring employees is a temporary solution that reduces union membership.
Transferring employees based on seniority is not effective if the employee lacks the ability to
perform the job.
Transferring employees to another job within the organization leads to employee insecurity
causing low morale. ✔✔Transferring employees based on seniority is not effective if the employee
lacks the ability to perform the job.


3. Which role requires a comprehensive view on how skill sets can be used within a firm?

, Finance manager
Operation manager
Production line manager
Human resources manager ✔✔Human resources manager


4. A company wants to expand. It has established recruitment objectives of filling 10 new
engineering jobs with high-performing college graduates from top engineering schools. The
company also wants to maintain lower-than-average turnover. The research suggests the rural
location may be a barrier to attracting and retaining talent, but the company is not in a position to
move. The company wants to develop an appropriate recruitment strategy to accomplish the
organization's engineer hiring objectives.


How should the human resources manager proceed?




Find ways to identify types of graduates who perform at a high level and are likely to be content
in the company's setting
Focus on the organization's strengths and leave out information about the location of the
organization at all points in the recruitment process
Focus on alternative recruiting efforts as it is unlikely that an organization like this company could
attract high-performing engineering students from top engineering schools
Propose paying a salary higher than the company's compensation system deems appropriate to try
to attract engineers who otherwise might not take or stay in the job to join the organization ✔✔Find
ways to identify types of graduates who perform at a high level and are likely to be content in the
company's setting


5. A company wants to expand. They have established recruitment objectives of filling 10 new
engineering jobs with high-performing college graduates from top engineering schools. They also
want to maintain lower-than-average turnover. The research suggests the rural location may be a
barrier to attracting and retaining talent, but the company is not in a position to move. The president

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